New Connection Wizard creates Dial-Up Connection instead of Broadb

[Guest]

In this case, all steps are followed in WinXP New Connection Wizard to create
a Broadband Connection, but a Dial-Up Connection ends up appearing instead.
Has anybody heard of this before? What causes (and fixes) it? Thanks a lot.

 

[Steve Winograd [MVP]]

In this case, all steps are followed in WinXP New Connection Wizard to create
a Broadband Connection, but a Dial-Up Connection ends up appearing instead.
Has anybody heard of this before? What causes (and fixes) it? Thanks a lot.

What type of broadband connection do you have?

You only need to create a new connection for broadband if your
computer connects directly to a broadband modem and your ISP requires
you to log on with a user name and password. That usually happens
only with a DSL connection that uses PPPoE (PPP over Ethernet).
Windows XP considers that to be a type of dial-up connection.

You probably don't have to create a new connection for connecting to a
cable modem. If your computer connects to a home broadband router,
you definitely don't need to create a new connection.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Guest]

Hey Steve - thanks for the response. I should have been a bit more detailed
In this instance, it's one computer connected direct to a DSL modem using
PPPoE. So, in the 'New Connection Wizard' within XP, I must select the
option that allows me to create a broadband connection that requires a
username and password to connect. This has worked many, many times before.
However, in this particular case, when selecting this option, it actually
sets up a Dial-Up Connection (not a Broadband Connection) -- a literal
Dial-Up connection (meant for connecting through a standard dial modem --
33.6, 56K, etc). I didn't witness this first hand, but two trusted (and
fairly technical) people I know did witness this happening - I'm just
wondering if anybody has heard of it before. It doesn't seem to make sense
to me.

 

[Steve Winograd [MVP]]

Hey Steve - thanks for the response. I should have been a bit more detailed
In this instance, it's one computer connected direct to a DSL modem using
PPPoE. So, in the 'New Connection Wizard' within XP, I must select the
option that allows me to create a broadband connection that requires a
username and password to connect. This has worked many, many times before.
However, in this particular case, when selecting this option, it actually
sets up a Dial-Up Connection (not a Broadband Connection) -- a literal
Dial-Up connection (meant for connecting through a standard dial modem --
33.6, 56K, etc). I didn't witness this first hand, but two trusted (and
fairly technical) people I know did witness this happening - I'm just
wondering if anybody has heard of it before. It doesn't seem to make sense
to me.

Thanks for the details. I haven't seen that behavior. When I select
the Wizard option "Connect using a broadband connection that requires
a user name and password", it works as you say it should, setting up a
Broadband connection.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com