New calendar event(s) created in Outlook 2000 and 2003 do not appear in the calendar afterwards

[NIV Consulting]

I support approximately 40-50 end users at the installation I am at.
These end users use either Outlook 2000 or Outlook 2003 as Exchange
clients; the Exchange version being used is Exchange 2000. When a
user creates a calendar event in Outlook, this event does not appear
in the calendar after it has been created. Furthermore, this same
event does not appear in other Outlook client's calendars either.
Several users at my installation have reported this same problem.

I have run one of the Outlook 2000 clients with the /CleanFreeBusy
and /CleanReminders switches to no avail, with this problem still
persisting. Does anyone know how to resolve this problem and is the
problem on the Outlook client or the Exchange 2000 server side? Any
help would be greatly appreciated.

 

[Laura]

check that the View is showing all Calendar items.

 

[Diane Poremsky]

Do they have more than one calendar folder in their profile? If so, make
sure the correct set of folders is the default delivery location - since you
have exchange, it should be the exchange mailbox.