New appointment in Outlook 2003 Calender


T

Todd

I get the following message when I try to open a new appointment:"The form
required to view this maessage cannot be displayed". I loaded a Office 2000
pst file and all my reaccuring contacts show up but I can't add any new ones.
I have installed Service Pack 3 and that did not help.
 
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N

Nikki Peterson

Try the following:

First thing I would do is to clean up the forms cache.

To do so, follow these steps:
1. On the Tools menu, click Options.
2. Click the Other tab, and then click Advanced Options.
3. Click Custom Forms.
4. Click Manage Forms.
5. Click Clear Cache.
6. Close all open windows, and then restart Outlook 2003.

If the above does not work, try the following.

Deleting the Forms Cache File:
The Frmcache.dat file is the primary file to delete. The Frmcache.dat
file serves as an index of the individual forms that have been cached
on the computer. Use the following steps to manually delete the
Frmcache.dat file. In addition, these steps delete all of the cached
forms on your computer, which are stored in subfolders of the
Forms folder.

1.. Quit Outlook.
2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache
is re-created.

Let us know if this is not your solution.

Nikki Peterson
 

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