Networking Problem

[Mal]

I have my computer (XP Home) and my wife's computer (XP Pro) networked
with a wired Netgear router. I have had a few problems in the last year
and half of losing my IP address but have always been able to resolve
these without much difficulty. However, I have now run into a problem
which I have spent the last two days trying to resolve but have had zero
success.

Here is the problem greatly simplified;
Two days ago my wife turned on her computer and got the "limited or no
connectivity" notice and was unable to access the internet. I tried the
usual sequence to renew the IP address (even though my computer had no
connection problems). This did not work. I checked the IP address shown
on my wife's computer and got a completely alien IP address (her`s is
192.168.0.4). I then went through a whole series of trouble shooting
trials including setting up a new home network, entering an IP address
manually, bypassing the router and plugging directly into the cable
modem, even reinstalling Windows XP Pro on her computer. None of these
items (including bypassing the router) would allow internet connection.
Some of the trials would show the connection was established but no data
was being transferred (I still couldn`t access the net.)


Here is the result I got from the last trial I made:

Network Connections
Local Area Connection 4 1394 Connection
Connection Status Connection Status
Limited or no connectivity Connected

Details
Physical Address 00-13-20-80-2F-F7
IP Address 169.254.231.182
Subnet Mask 255.255.0.0.

When "repair" is requested this message comes up; "Windows could not
finish the problem because the following action cannot be completed:
Renewing your IP Address". (I'm to see network manager.)

The Device Manager says that both "devices are working propberly".

I have no idea where this IP address came from and I don`t seem to be
able to get rid of it.
Can anyone suggest what I should do to resolve this problem?

 

[mcp6453]

I have my computer (XP Home) and my wife's computer (XP Pro) networked
with a wired Netgear router. I have had a few problems in the last year
and half of losing my IP address but have always been able to resolve
these without much difficulty. However, I have now run into a problem
which I have spent the last two days trying to resolve but have had zero
success.

Here is the problem greatly simplified;
Two days ago my wife turned on her computer and got the "limited or no
connectivity" notice and was unable to access the internet. I tried the
usual sequence to renew the IP address (even though my computer had no
connection problems). This did not work. I checked the IP address shown
on my wife's computer and got a completely alien IP address (her`s is
192.168.0.4). I then went through a whole series of trouble shooting
trials including setting up a new home network, entering an IP address
manually, bypassing the router and plugging directly into the cable
modem, even reinstalling Windows XP Pro on her computer. None of these
items (including bypassing the router) would allow internet connection.
Some of the trials would show the connection was established but no data
was being transferred (I still couldn`t access the net.)


Here is the result I got from the last trial I made:

Network Connections
Local Area Connection 4 1394 Connection
Connection Status Connection Status
Limited or no connectivity Connected

Details
Physical Address 00-13-20-80-2F-F7
IP Address 169.254.231.182
Subnet Mask 255.255.0.0.

When "repair" is requested this message comes up; "Windows could not
finish the problem because the following action cannot be completed:
Renewing your IP Address". (I'm to see network manager.)

The Device Manager says that both "devices are working propberly".

I have no idea where this IP address came from and I don`t seem to be
able to get rid of it.
Can anyone suggest what I should do to resolve this problem?

You may have a bad Internet card/port. They can be difficult to
troubleshoot. Substitution is the best way. Do you have an Ethernet card
that you can install? How about a USB-to-Ethernet adapter?

You could also run lspfix.exe to see if your TCP/IP stack is corrupt.
http://cexx.org/lspfix.htm

 

[Steve Winograd [MVP]]

I have my computer (XP Home) and my wife's computer (XP Pro) networked
with a wired Netgear router. I have had a few problems in the last year
and half of losing my IP address but have always been able to resolve
these without much difficulty. However, I have now run into a problem
which I have spent the last two days trying to resolve but have had zero
success.

Here is the problem greatly simplified;
Two days ago my wife turned on her computer and got the "limited or no
connectivity" notice and was unable to access the internet. I tried the
usual sequence to renew the IP address (even though my computer had no
connection problems). This did not work. I checked the IP address shown
on my wife's computer and got a completely alien IP address (her`s is
192.168.0.4). I then went through a whole series of trouble shooting
trials including setting up a new home network, entering an IP address
manually, bypassing the router and plugging directly into the cable
modem, even reinstalling Windows XP Pro on her computer. None of these
items (including bypassing the router) would allow internet connection.
Some of the trials would show the connection was established but no data
was being transferred (I still couldn`t access the net.)


Here is the result I got from the last trial I made:

Network Connections
Local Area Connection 4 1394 Connection
Connection Status Connection Status
Limited or no connectivity Connected

Details
Physical Address 00-13-20-80-2F-F7
IP Address 169.254.231.182
Subnet Mask 255.255.0.0.

When "repair" is requested this message comes up; "Windows could not
finish the problem because the following action cannot be completed:
Renewing your IP Address". (I'm to see network manager.)

The Device Manager says that both "devices are working propberly".

I have no idea where this IP address came from and I don`t seem to be
able to get rid of it.
Can anyone suggest what I should do to resolve this problem?

The 1394 Connection uses your computer's IEEE 1394 (FireWire) port for
networking. It isn't associated with your Ethernet adapter, isn't
connected to your router, and has nothing to do with Internet access.
Disable or ignore the 1394 Connection.

There should be another Local Area Connection for the Ethernet
adapter? That's the one that needs to be working. What's its status?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Chuck [MVP]]

I have my computer (XP Home) and my wife's computer (XP Pro) networked
with a wired Netgear router. I have had a few problems in the last year
and half of losing my IP address but have always been able to resolve
these without much difficulty. However, I have now run into a problem
which I have spent the last two days trying to resolve but have had zero
success.

Here is the problem greatly simplified;
Two days ago my wife turned on her computer and got the "limited or no
connectivity" notice and was unable to access the internet. I tried the
usual sequence to renew the IP address (even though my computer had no
connection problems). This did not work. I checked the IP address shown
on my wife's computer and got a completely alien IP address (her`s is
192.168.0.4). I then went through a whole series of trouble shooting
trials including setting up a new home network, entering an IP address
manually, bypassing the router and plugging directly into the cable
modem, even reinstalling Windows XP Pro on her computer. None of these
items (including bypassing the router) would allow internet connection.
Some of the trials would show the connection was established but no data
was being transferred (I still couldn`t access the net.)


Here is the result I got from the last trial I made:

Network Connections
Local Area Connection 4 1394 Connection
Connection Status Connection Status
Limited or no connectivity Connected

Details
Physical Address 00-13-20-80-2F-F7
IP Address 169.254.231.182
Subnet Mask 255.255.0.0.

When "repair" is requested this message comes up; "Windows could not
finish the problem because the following action cannot be completed:
Renewing your IP Address". (I'm to see network manager.)

The Device Manager says that both "devices are working propberly".

I have no idea where this IP address came from and I don`t seem to be
able to get rid of it.
Can anyone suggest what I should do to resolve this problem?

The "169.254.x.x" address is self assigned by the computer, when it can't
contact a DHCP server. Is the Netgear router the DHCP server? You could check
the logs on the router, and see if there's any error message.

If that doesn't give you a clue, you will want to look at the TCP/IP stack, and
the LSP / Winsock, as the other poster suggests. But note that LSPFix is NOT
the ultimate solution - there are 6 possibilities, and not any one is 100%
effective.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

 

[Mal]

The "169.254.x.x" address is self assigned by the computer, when it can't
contact a DHCP server. Is the Netgear router the DHCP server? You could check
the logs on the router, and see if there's any error message.

If that doesn't give you a clue, you will want to look at the TCP/IP stack, and
the LSP / Winsock, as the other poster suggests. But note that LSPFix is NOT
the ultimate solution - there are 6 possibilities, and not any one is 100%
effective.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

Thanks to all that replied. Ithink my computer is pretty well hosed so
am giving up and getting a computer repair person. Thanks again.