network resource not available

[Bruce Stollmack]

i have a small home network with 3 computers. recently i an unable to
access the shared resourced on one of the computers. i can "see" it and all
the shared folders on the network, but i get the following error message
whenever i try to access it from the other 2 pc's:

....is not accessible. You might not have permission to use this network
resource. Contact the administrator of this server to find out if you have
access permissions. Not enough server storage to process this command.

i can view & access the other two pc's from this one. Internet access also
works fine. I have tried disabling the firewall, so that is not the issue.
any suggestions???

 

[Ron Lowe]

i have a small home network with 3 computers. recently i an unable to
access the shared resourced on one of the computers. i can "see" it and
all
the shared folders on the network, but i get the following error message
whenever i try to access it from the other 2 pc's:

...is not accessible. You might not have permission to use this network
resource. Contact the administrator of this server to find out if you
have
access permissions. Not enough server storage to process this command.

i can view & access the other two pc's from this one. Internet access also
works fine. I have tried disabling the firewall, so that is not the
issue.
any suggestions???

This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.


On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.


Usual fix :
You need to fix a parameter called IRPStackSize


On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:


1. Start the registry editor (e.g., regedit.exe).
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\lanmanserver\parameters.
3. Double-click IRPStackSize
(or if this registry setting doesn't exist,create it of
type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.


Norton AV is usual suspect for breaking it.


There's a KB article about this, too.
You may have missed it, because it's applicability has not been updated to
include XP:


Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078

 

[Bruce Stollmack]

Thank you. that did the trick

This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.


On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.


Usual fix :
You need to fix a parameter called IRPStackSize


On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:


1. Start the registry editor (e.g., regedit.exe).
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\lanmanserver\parameters.
3. Double-click IRPStackSize
(or if this registry setting doesn't exist,create it of
type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.


Norton AV is usual suspect for breaking it.


There's a KB article about this, too.
You may have missed it, because it's applicability has not been updated to
include XP:


Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078

 

[Guest]

I have a similar issue 2 machines, both on XP HOME SP2 with FULL shares.
Both machines can see all the files, but one way some of the files will not
open or copy.

Could this be the same issue?