network connection problem

[RSG]

Two vista home premium computers, desktop and laptop, are connected to a
private network(Netgear router). Both can use internet through router and dsl
modem. The two computers cannot communicate with each other. Each shows up
on the other's full map, but not in the list of computers and devices.
Network discovery, file sharing,public file sharing, printer sharing,media
sharing are on, password protected sharing is off. Also Desktop prints to
wireless printer, laptop can not. Laptop has drivers installed from disk, not
over network from desktop since they do not communicate.

Please help me if you can.

 

[William Anderson]

Hey there RSG,

Just out of curiousity, is the Windows Firewall enabled? And if so, make
sure that in the exceptions that File and Printer Sharing and Network
Discovery are checked. Reboot and let me know what happens.

Best Regards,

Will

 

[Robert L. \(MS-MVP\)]

It could be a firewall issue. Can you ping each other? Or these search
result may help.

Vista troubleshootingNetworking between Vista and other Windows OS ...
Troubleshooting Vista Remote Assistance Issues ... Info: Step by step
troubleshooting VISTA sharing ...
www.chicagotech.net/vista/vista.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[RSG]

Will,

Windows firewall is off on both computers. Both have Norton on.

 

[Mick Murphy]

Norton is your problem!
You'll have to delve into it, so that it allows file sharing and LAN.
As for anything else, have a read below.

http://technet.microsoft.com/en-us/library/bb727037.aspx

Have a read of the above link re Vista File and Printer Sharing.

Permissions/Share info is there as well.

If using Norton, McAfee, Trend Micro I.S., make sure file and printer
sharing is enabled in THEIR firewall .(LAN allowed)

1st thing to do is make sure that the Workgroup Name of ALL the computers is
the SAME.

In Vista Network and Sharing:

Network Discovery: ON (So it can see the other computers)

Network set to Private (Public is for hotspots, airports, etc)

File Sharing: ON

Public Folder Sharing: ON (Vista’s Public Folder is the same as XP’s Shared
Docs)

Password Protected: OFF (unless you want to set up identical usernames, and
passwords (they can be different) on ALL computers in your Network). If you
have it ON, you will be asked for a username and password when you try to
access a Vista computer from an XP computer, or a Vista Computer.

 

[RSG]

Robert L,

Neither computer can ping the other.

It could be a firewall issue. Can you ping each other? Or these search
result may help.

Vista troubleshootingNetworking between Vista and other Windows OS ...
Troubleshooting Vista Remote Assistance Issues ... Info: Step by step
troubleshooting VISTA sharing ...
www.chicagotech.net/vista/vista.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[Robert L. \(MS-MVP\)]

For the troubleshooting, start the Vista with clean boot. Please post back
with the result.

windows faqsHow to run Windows OS with a clean boot .... To create a script
to create and start a service on a remote computer, use the Sc.exe. ...
www.howtonetworking.com/winfaqs.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[RSG]

Mick,

Thanks for the response. I turned Norton off and I got the two computers to
recognize each other. I now have to figure out how to configure Norton.
Thanks again, at last I feel I am making progress.

 

[RSG]

Robert L.,

Thank you for your help. It appears that it is a firewall issue. It pings
with Norton turned off.

 

[Robert L. \(MS-MVP\)]

Thank you for the update.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com