network card disabled by unknown software problem

H

H.Koning

Hello,

On July 30 the network card of my laptop suddenly did not function anymore.
Reinstalling the drivers did not help. The supplier of my laptop gave me a
new motherboard, with built in network card, but that didn't fix it. They
said it was a software problem and that I needed to reïnstall Windows XP and
build up my whole configuration again. Then I reïnstalled the latest system
recovery point from before the problem started (June 27) and that did fix
it! No problems anymore.

Two weeks ago again my network card stopped functioning. What I can remember
is that I had a software crash while I was travelling (MS Word with MS Visio
openend for a included diagram did not come back from hibernate). When I
came home my network card did not function. I went back to the latest system
recovery point, but that did not help. Then I tried a system recovery point
before that, but to no avail...

Does anyone have any idea how I can fix this without a complete reïnstall of
Windows XP and all the software?

My laptop is a Toshiba Satellite A50. The network card is an Intel(R)
PRO/100 VE.

Thanks for any suggestions,

regards,

Henk Koning
 
J

Jazz

Seems to me if it is the manufactures motherboard, it would have came
with a cd of drivers, or you could at least use another internet
enabled computer, go to the manuf. website, and download the drivers
to a pen drive or something and take it home and see if that helps.
JB
www.techtipsforparents.org
 
S

smlunatick

Hello,

On July 30 the network card of my laptop suddenly did not function anymore.
Reinstalling the drivers did not help. The supplier of my laptop gave me a
new motherboard, with built in network card, but that didn't fix it. They
said it was a software problem and that I needed to reïnstall Windows XP and
build up my whole configuration again. Then I reïnstalled the latest system
recovery point from before the problem started (June 27) and that did fix
it! No problems anymore.

Two weeks ago again my network card stopped functioning. What I can remember
is that I had a software crash while I was travelling (MS Word with MS Visio
openend for a included diagram did not come back from hibernate). When I
came home my network card did not function. I went back to the latest system
recovery point, but that did not help. Then I tried a system recovery point
before that, but to no avail...

Does anyone have any idea how I can fix this without a complete reïnstall of
Windows XP and all the software?

My laptop is a Toshiba Satellite A50. The network card is an Intel(R)
PRO/100 VE.

Thanks for any suggestions,

regards,

Henk Koning

You need to be running some type of anti-virus and anti-spyware
softwares in order to protect your laptop. Some spywares/viruses can
"attack" the network adapter drivers and TCP/IP protocol stack. You
can find a "method" of re-setting the TCP/IP protocol stack off the
Internet (I have successfully used "winsockxpfix.exe".)
 
P

Pegasus \(MVP\)

H.Koning said:
Hello,

On July 30 the network card of my laptop suddenly did not function
anymore. Reinstalling the drivers did not help. The supplier of my laptop
gave me a new motherboard, with built in network card, but that didn't fix
it. They said it was a software problem and that I needed to reïnstall
Windows XP and build up my whole configuration again. Then I reïnstalled
the latest system recovery point from before the problem started (June 27)
and that did fix it! No problems anymore.

Two weeks ago again my network card stopped functioning. What I can
remember is that I had a software crash while I was travelling (MS Word
with MS Visio openend for a included diagram did not come back from
hibernate). When I came home my network card did not function. I went back
to the latest system recovery point, but that did not help. Then I tried a
system recovery point before that, but to no avail...

Does anyone have any idea how I can fix this without a complete reïnstall
of Windows XP and all the software?

My laptop is a Toshiba Satellite A50. The network card is an Intel(R)
PRO/100 VE.

Thanks for any suggestions,

regards,

Henk Koning

Did you check if the card is enabled?
 

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