NetMeeting Crash on Windows XP SP1 laptop

[Guest]

I have one laptop that when I launch NetMeeting, it flashes a black windows
and then NetMeeting will start up. I am able to call another partner.
However, the other partner shares the desktop to this laptop, the laptop will
not see the shared window. It would be either crashes Windows or gives me an
application error. I will not be able to connect to the other partner unless
I do a reboot.

There is no firewall enable and the machine runs fine with all other
programs instead.

I am going to upgrade the laptop to SP2. However, does NetMeeting using any
hardware device that would give me the problem above.

THanks
Che

 

[Brian Sullivan MVP]

I have one laptop that when I launch NetMeeting, it flashes a black windows
and then NetMeeting will start up. I am able to call another partner.
However, the other partner shares the desktop to this laptop, the laptop will
not see the shared window. It would be either crashes Windows or gives me an
application error. I will not be able to connect to the other partner unless
I do a reboot.

There is no firewall enable and the machine runs fine with all other
programs instead.

I am going to upgrade the laptop to SP2. However, does NetMeeting using any
hardware device that would give me the problem above.

The "flash" is normal -- whether it is a black flash or just a screen
repaint is a function of the graphics drivers in the computer. It is a side
effect of NM initializing the Directx system as part of its startup and
shutdown I believe.

The inability to share and crashing is not normal though. I don't know what
could be causing that -- do both sides have the latest graphics drivers for
their devices?

You say you get an "Application Error" - is there any more information in
the Application Error message - what does the Event Log say?

 

[Guest]

WHen it rebooted, it created the following log in the event log.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000004e
(0x00000007, 0x00001c7f, 0x00000002, 0x00000000). A dump was saved in:
C:\WINDOWS\Minidump\Mini050405-01.dmp.

Do you if I update the video drive might help?

Thanks
Che

 

[Brian Sullivan MVP]

WHen it rebooted, it created the following log in the event log.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000004e
(0x00000007, 0x00001c7f, 0x00000002, 0x00000000). A dump was saved in:
C:\WINDOWS\Minidump\Mini050405-01.dmp.

Do you if I update the video drive might help?

If there is a later driver -- yes it might help.

 

[Guest]

IS NETMEETIMG PLAY WHIT CABLE MODEN

If there is a later driver -- yes it might help.

 

[Jonathan Kay [MVP]]

Hi,

Netmeeting should work with any TCP/IP connection.
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
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