Net Messenger

[Joey T]

I need help getting rid of net messenger. I did disable
window messenger service about 2 months ago and the
messages stopped. This past weed Net Messenger started
sending messages to me when I am online. I checked to see
if window messenger service was still disable and it is.
Can someone please help me get rid of this Net Messenger
Service? The system I am running is Windows XP.

Sincerely,
Joey T

 

[Jonathan Kay [MVP]]

Greetings Joey,

To fully remove Windows Messenger 4.x, close down Messenger if it's running (right click the
messenger icon in the notification area/system tray and click close). Then click the start
button, then click Run and type in (copy-paste if you like):

RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove

Then click OK.
Messenger will then be uninstalled. For more detailed instructions and screenshots, go to,
http://messenger.jonathankay.com/problem.aspx?ID=7
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Jonathan Kay [MVP]]

Hi Joey,

Which error message are you seeing?

If you're getting an OCX 16422 error, this usually indicates that Windows Messenger was still
running when you executed the command. To try again, firstly, if you have Norton Antivirus
2003 installed, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.

Secondly, open up the Task Manager (press Ctrl-Alt-Del, or right-click in the taskbar and
choose Task Manager), click the Processes tab and look for 'msmsgs.exe'. If you see it,
click it and then click 'End Process'. After confirming this, run the uninstall again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Joey T]

Hi Jonathan Kay,
You hit the nail on the head,it was the norton antivirus
Thanks a lot. Joey T

-----Original Message-----
Hi Joey,

Which error message are you seeing?

If you're getting an OCX 16422 error, this usually

indicates that Windows Messenger was still

running when you executed the command. To try again,

firstly, if you have Norton Antivirus

2003 installed, open Norton Antivirus (Right-click on

the Norton Antivirus icon in the System

Tray/Notification Area (by the clock), choose 'Open

Norton Antivirus'), click Options, then

Instant Messenger then uncheck MSN Instant Messenger and click OK.

Secondly, open up the Task Manager (press Ctrl-Alt-Del,

or right-click in the taskbar and

choose Task Manager), click the Processes tab and look

for 'msmsgs.exe'. If you see it,

 

[Jonathan Kay [MVP]]

Hi Joey,

Glad to be of assistance =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com