.NET 1.1 Service Pack 1 installation problem on Server x64

G

Guest

Hello,
we have a major problem with our .NET app at one of our customers. The
server runs on Windows Server 2003 Enterprise Edition x64. We cannot install
the Service Pack 1 for .NET 1.1. The setup program quits with an unhandled
exception after a few seconds. We downloaded the service pack version for
Server x64 from the microsoft side (it is not the Windows Server 2003
version, this setup quits with a message about the wrong platform).
We need help very urgently.
Thanks in advance.
 
K

Kevin Yu [MSFT]

Hi,

Is there any error message shown on screen? Also, if the .NET framework 1.1
has already installed on that machine, can you try to upgrade to SP1 from
the windows update?

Kevin Yu
=======
"This posting is provided "AS IS" with no warranties, and confers no
rights."
 
G

Guest

Hi,
the error message is simply a Common Language Runtime Error: Unhandled
exception in mscoree.dll. As I wrote in my question the platform is a Windows
Server 2003 Enterprise x64. With Windows Update you only get the .NET
Framework 2.0 for x64, neither .NET 1.1 or Service Pack 1. But in the
download descriptions of the service pack there is this platform noted as
supported.
Perhaps you have another idea,
thanks in advance
 
K

Kevin Yu [MSFT]

Hi,

Is there any anti-virus software, such as Norton, installed on that
machine? If so, please remove it and install again.

If that still doesn't work, you can try to use msconfig and disable all the
startup programs. After disabling, restart and install.

HTH.

Kevin Yu
=======
"This posting is provided "AS IS" with no warranties, and confers no
rights."
 
G

Guest

Hi Kevin,
thanks for your answer. But we tried it twice on a clean and fresh installed
windows without any software installed.
Perhaps you have yet another idea, that would be great.

Thanks in advance
 
K

Kevin Yu [MSFT]

Hi,

I tried to install it on a clean machine with Windows Server 2003 x64. But
it was successfully installed. Sometimes when a server joins the domain,
the SMS will automatically install some anti-virus software onto the
machine. Will that be the case? Currently, I don't have any other ideas on
this, since installing on clean machines don't work.

Kevin Yu
=======
"This posting is provided "AS IS" with no warranties, and confers no
rights."
 

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