Neither CD-RW/DVD drives are being recognized

  • Thread starter Thread starter Ryan
  • Start date Start date
R

Ryan

Neither of my drives (CD-RW and DVD) are being recognized
by 'My Computer.'

I go to the device manager and there are exclamation
points next to the 2-drives. I click on them and it
says...

"Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39)"

I tried to reinstall the drivers, and it says that it is
the correct one. I really need to get my drives working
again, so any help on how to resolve this conflict would
be greatly appreciated.
 
Do you have the Roxio or Adaptec software installed? Go to
the knowledge base article 314060. May be what your
problem is.

John
 
Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
 
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