Need XP patch to make HP 712C printer work

[Guest]

Surprise, surprise. Upon changing from Windows 98 to XP, my HP DeskJet 712C printer no longer works with Internet Explorer or Eudora. Even with the latest HP driver for the 712C, Windows XP will not allow the printer to function. I've seen posts in other forums from numerous other users complaining of the same problem. One hope was that earlier generation HP drivers, such as 690C or 710C, might solve the problem. I tried them all, and they all failed. Since Microsoft has done something with Windows XP to cause the failure, it's up to Microsoft to provide a downloadable patch. This is a request for such a patch, and for support from other HP DeskJet printer users to get Microsoft to do it! Please advise.

 

[Jupiter Jones [MVP]]

You should contact HP.
Regardless of what you think, it is up to the hardware manufacturer to
make the hardware function with Windows XP...if they desire to at all.
Some older hardware must be replaced if certain features are desired.
Did you try this:
http://h20015.www2.hp.com/hub_searc...FIOGAUNZQ?reg=na&cc=us&docName=bpd09005&lc=en

Check in HP forums for the solution.
If it works for some and not others, what is the difference in your
systems?
Have you tried a Clean Installation?

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://www3.telus.net/dandemar/

Surprise, surprise. Upon changing from Windows 98 to XP, my HP

DeskJet 712C printer no longer works with Internet Explorer or Eudora.
Even with the latest HP driver for the 712C, Windows XP will not allow
the printer to function. I've seen posts in other forums from
numerous other users complaining of the same problem. One hope was
that earlier generation HP drivers, such as 690C or 710C, might solve
the problem. I tried them all, and they all failed. Since Microsoft
has done something with Windows XP to cause the failure, it's up to
Microsoft to provide a downloadable patch. This is a request for such
a patch, and for support from other HP DeskJet printer users to get
Microsoft to do it! Please advise.

 

[Epona]

Surprise, surprise. Upon changing from Windows 98 to XP, my HP
DeskJet 712C printer no longer works with Internet Explorer or
Eudora. Even with the latest HP driver for the 712C, Windows XP will
not allow the printer to function. I've seen posts in other forums
from numerous other users complaining of the same problem. One hope
was that earlier generation HP drivers, such as 690C or 710C, might
solve the problem. I tried them all, and they all failed. Since
Microsoft has done something with Windows XP to cause the failure,
it's up to Microsoft to provide a downloadable patch. This is a
request for such a patch, and for support from other HP DeskJet
printer users to get Microsoft to do it! Please advise.

Er, why should it be up to *MICROSOFT* to provide support and updates for a
*HEWLETT PACKARD* printer?!

Microsoft has done nothing with XP to cause anything - the issue is with HP
and the fact they have chosen not to provide an XP driver for that
particular model.

*Do* engage brain before putting fingers to keys....

 

[JAX]

I have a similar problem, the starter off my 1985 Pontiac won't work on my
2003 Pontiac. Boy am I PO'ed!!

JAX

Surprise, surprise. Upon changing from Windows 98 to XP, my HP DeskJet

712C printer no longer works with Internet Explorer or Eudora. Even with
the latest HP driver for the 712C, Windows XP will not allow the printer to
function. I've seen posts in other forums from numerous other users
complaining of the same problem. One hope was that earlier generation HP
drivers, such as 690C or 710C, might solve the problem. I tried them all,
and they all failed. Since Microsoft has done something with Windows XP to
cause the failure, it's up to Microsoft to provide a downloadable patch.
This is a request for such a patch, and for support from other HP DeskJet
printer users to get Microsoft to do it! Please advise.

 

[Bruiser]

I used my old HP 722C with XP for a while with nothing more than the generic
drivers in XP, since HP doesn't have XP drivers for it (it's basically the
same printer as the 712C, AFAIK). Try deleting the printer, rebooting, and
just letting XP install what it has.

One workaround was to use the Win2000 driver. Try that. If no luck, looks as
if you might have to go shopping.

 

[Goodwrench]

LOL

I have a similar problem, the starter off my 1985 Pontiac won't work on my
2003 Pontiac. Boy am I PO'ed!!

JAX


712C printer no longer works with Internet Explorer or Eudora. Even with
the latest HP driver for the 712C, Windows XP will not allow the printer to
function. I've seen posts in other forums from numerous other users
complaining of the same problem. One hope was that earlier generation HP
drivers, such as 690C or 710C, might solve the problem. I tried them all,
and they all failed. Since Microsoft has done something with Windows XP to
cause the failure, it's up to Microsoft to provide a downloadable patch.
This is a request for such a patch, and for support from other HP DeskJet
printer users to get Microsoft to do it! Please advise.

 

[Guest]

Good advice and link, Jupiter. I will try it.