Need Windows XP Media after code 19 corrupts Registry

  • Thread starter Thread starter Martin Green
  • Start date Start date
M

Martin Green

Can anyone help me findout if I can download Windows XP
Home Edition media from the MS site.

A friend has recently purchased a Time PC which has
Windows XP Home Edition Preloaded, but there is no media
disc supplied by Time. They have a code 19 error after
loading Nero which has caused the DVD drives to be
unrecognised due to the registry being corrupted.

I shall try and manually edit the registry as per MS
directions but if this fails I want to reload windows XP.

Please let me know if you can help.
 
Martin said:
Can anyone help me findout if I can download Windows XP
Home Edition media from the MS site.

A friend has recently purchased a Time PC which has
Windows XP Home Edition Preloaded, but there is no media
disc supplied by Time. They have a code 19 error after
loading Nero which has caused the DVD drives to be
unrecognised due to the registry being corrupted.

I shall try and manually edit the registry as per MS
directions but if this fails I want to reload windows XP.

Please let me know if you can help.
Click to expand...

No, you can't download a copy of the OS, sorry.

You'd need to go back to Time and ask them for help on this. They don't have
to supply a "restore disk" as such, but they DO have to supply some kind of
method of restoring the operating system to factory defaults.
 
Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
 
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