Need Hotfix for Task Scheduler

[Michelle B.]

After installing Windows XP Service Pack 1, scheduled
tasks do not run and I receive error messages. I have
contacted Dell Techinical Support and they have directed
me to Microsoft to fix this problem. Please tell me where
I can download the supported hotfix for this problem.

This problem pertains to Microsoft Knowledge Base Article
# 832585.

Thanks.

 

[Rocket J. Squirrel]

Instructions are contained in the Microsoft Knowledge Base article.

Rocky

 

[Michelle B.]

Forgive me if I missed something, but doesn't it say to
obtain the hotfix from Microsoft? So, are you saying I
need to contact them directly (as in call or e-mail) to
get the hotfix? I posted this problem here in the
newsgroup because I figured that maybe someone could point
me to the place where I could possibly download the hotfix.

 

[Jupiter Jones [MVP]]

Michelle;
You need to contact Microsoft directly at the number referenced in the
article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;832585
State you are calling about a hotfix and you will not be asked for
payment information.

 

[Rocket J. Squirrel]

Have you actually read the article from the Microsoft Knowledge Base?
Complete instructions are contained therein.

Rocky

 

[Michelle B.]

Yes, I've actually read the article, if I had not then I
wouldn't have been able to previously post some of the
details of the article. I just figured that there was
probably a ton of people who had this same problem,
therefore, I could possibly find the hotfix by posting
here. No need to get snappy about it.

Anyway, THANKS to Jupiter Jones who promptly answered my
inquiry.