Need help with Vista Home Basic

[Guest]

I got 2 questions really. I am buying the computer from somebody. I have xp
pro on mine but I need better specs to run a software for one of my classes.
My problem is when I get on the pc with vista a pop up comes up saying
Windows Explorer has stopped working. Then another comes up after that one
saying Windows Explorer is restarting. It keeps doing this over and over. I
know what is causing it but can not delete it. How can I fix this. Which
brings me to my next question. I am aware I may have to reformat the hard
drive. That would be no problem since all that I have put on it is not really
important to me. I would lose a few things but nothing big to worry about.
Now I do not have the boot up disc and need to know where I can get a copy or
if my friends copy of it, which is for his laptop, would work for my desktop
pc. I do not have the one with vista hooked up to my cable modem but I have.
I have had it hooked up other wise I would not have this problem. The problem
is starting to get on my nerves. I really need to start looking into the
software I need but can not with out the pc. Any help or ideas? I have tried
to get to the control panel to get into the uninstall program but the pop up
pops up before I can get to what I need.

 

[Carey Frisch [MVP]]

You'll need to purchase your own "Full Version" copy
of Windows Vista and perform a clean install.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

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I got 2 questions really. I am buying the computer from somebody. I have xp
pro on mine but I need better specs to run a software for one of my classes.
My problem is when I get on the pc with vista a pop up comes up saying
Windows Explorer has stopped working. Then another comes up after that one
saying Windows Explorer is restarting. It keeps doing this over and over. I
know what is causing it but can not delete it. How can I fix this. Which
brings me to my next question. I am aware I may have to reformat the hard
drive. That would be no problem since all that I have put on it is not really
important to me. I would lose a few things but nothing big to worry about.
Now I do not have the boot up disc and need to know where I can get a copy or
if my friends copy of it, which is for his laptop, would work for my desktop
pc. I do not have the one with vista hooked up to my cable modem but I have.
I have had it hooked up other wise I would not have this problem. The problem
is starting to get on my nerves. I really need to start looking into the
software I need but can not with out the pc. Any help or ideas? I have tried
to get to the control panel to get into the uninstall program but the pop up
pops up before I can get to what I need.

 

[Don Varnau]

Hi,
Can you uninstall the troublesome program from safe mode? Restart and hit F8
about once per second until you get the Boot Options screen. Holding down F8
may also get you to the Boot Options screen.

Windows Vista Help- Start your computer in safe mode:
http://windowshelp.microsoft.com/Windows/en-US/Help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

Hope this helps,
Don
[MS MVP- IE]

 

[Jimmy Brush]

If all else fails, you can always try system restore, its easier than
reformatting:

- Hold down CTRL, ALT, and DELETE and the same time
- Choose task manager from the menu
- Click File -> Run
- Type: c:\windows\system32\rstrui.exe
- Click OK