need help with video card problem

[mr.t99]

Im trying to install a ATI RAEDEON X1650 PRO AGP in my computer.

This is what I did: The manual told me to upgrade my agp chipset
drivers, I had SIS, so I did.
I pulled out my old card, put in my new card. Rebooted, all was good.
The manual told me not to use the windows auto detect stuff. I have
the cd that came with it- and tried to install but it
wouldnt work. The install told me to try to load up the standard VGA
drivers. I tried but I couldnt get windows to let me install. It was
late at night so I went to bed. The next morning, I booted up my
computer, got all the way to the windows xp loading screen and when my
desktop should have appeard, it didnt. the screen is black - no mouse,
taskbar, nothing.

other items - Usualy the first thing to appear when starting a
computer is the video card info. For some reason it just goes right
into booting with this ATI card. I dont know if this is a sign?

When I could get into windows, before it started doiing the black
screen, I checked display properties and usualy it says somthing like
"such and such monitar on such and such video card" but with the new
card its just the monitar name then blank.

Any help would be Awesome!

 

[Mike Walsh]

Start windows is safe mode. If you don't get a prompt for safe mode try pressing F8 while it is starting up. Safe mode should start using the default VGA drivers. Uninstall any video drivers so that when you start again normally it will use the default VGA drivers.

 

[kony]

Im trying to install a ATI RAEDEON X1650 PRO AGP in my computer.

This is what I did: The manual told me to upgrade my agp chipset
drivers, I had SIS, so I did.

First, what operating system? What motherboard?

After you updated your AGP chipset driver, did you reboot at
least a time or two to confirm the system ran properly at
that point?

Next you should have uninstalled the old card's driver, or
it could've been done along with the above step right before
you rebooted to cut down on # of times you have to reboot.
Before installing the new(er) ATI drivers you should install
DirectX 9C, if you weren't at 9C level of directX yet.

Mainly you should be sure you have rebooted and system
worked properly at that point before any other changes.
Naturally if you had uninstalled the video driver, you'd be
looking at a low resolution screen, but it doesn't matter,
the main thing is that the system finished booting as it
was. Perhaps you did this, or enough, but to be complete I
mention it anyway.

I pulled out my old card, put in my new card. Rebooted, all was good.
The manual told me not to use the windows auto detect stuff. I have
the cd that came with it- and tried to install but it
wouldnt work.

ATI is notorious for poor early drivers, the best advice is
don't ever install the old drivers on the CD(s), get the
latest from ATI's website.

The install told me to try to load up the standard VGA
drivers. I tried but I couldnt get windows to let me install.

What exactly, happened?

It was
late at night so I went to bed. The next morning, I booted up my
computer, got all the way to the windows xp loading screen and when my
desktop should have appeard, it didnt. the screen is black - no mouse,
taskbar, nothing.

What happens if you try to boot to safe mode?
I'd try safe mode with networking and get the newer driver,
and DirectX9c too if you didn't have it yet, onto the drive,
so you can install that instead. In safe mode you might
also try again to choose the standard VGA driver for the
time being to (hopefully) allow booting regular (Non-safe)
mode.

other items - Usualy the first thing to appear when starting a
computer is the video card info. For some reason it just goes right
into booting with this ATI card. I dont know if this is a sign?

No, the card bios determines how long that message displays
on the screen, or it could even be an incredibly short or
"0" amount of time. That you have display output at all
should be sufficient, there is no indication from lack of
video bios screen that there is necessarily any problem.
I'd even expect Microsoft to be pushing the video card
manufacturers to try to abandon a long video bios screen
just to try to create the perception that windows is booting
faster (even though it has nothing to do with windows'
actual boot time).

When I could get into windows, before it started doiing the black
screen, I checked display properties and usualy it says somthing like
"such and such monitar on such and such video card" but with the new
card its just the monitar name then blank.

Your goal at present should be as mentioned above, try to
set standard VGA then install the newer ATI driver. If none
of this works you might try either rolling back the AGP
driver or uninstalling it and installing the prior AGP
driver that had been working properly... just in case it's a
problem.

 

[You Know Who ~]

Hi

Not sure what manual you are talking about, but generally speaking,. windows
prefers the plain vanilla basic video driver before you install a new one.

but I am wondering.... did you put the new card into the same slot as the
old one? Or does this computer have facilities to handle two video cards?
If so, you may need to go into the bios and tell it which card to load
drivers for first.

 

[DaveW]

You neglected to Remove your OLD video driver first of all.

 

[mr.t99]

First, what operating system? What motherboard?

After you updated your AGP chipset driver, did you reboot at
least a time or two to confirm the system ran properly at
that point?

Next you should have uninstalled the old card's driver, or
it could've been done along with the above step right before
you rebooted to cut down on # of times you have to reboot.
Before installing the new(er) ATI drivers you should install
DirectX 9C, if you weren't at 9C level of directX yet.

Mainly you should be sure you have rebooted and system
worked properly at that point before any other changes.
Naturally if you had uninstalled the video driver, you'd be
looking at a low resolution screen, but it doesn't matter,
the main thing is that the system finished booting as it
was. Perhaps you did this, or enough, but to be complete I
mention it anyway.


ATI is notorious for poor early drivers, the best advice is
don't ever install the old drivers on the CD(s), get the
latest from ATI's website.


What exactly, happened?


What happens if you try to boot to safe mode?
I'd try safe mode with networking and get the newer driver,
and DirectX9c too if you didn't have it yet, onto the drive,
so you can install that instead. In safe mode you might
also try again to choose the standard VGA driver for the
time being to (hopefully) allow booting regular (Non-safe)
mode.




No, the card bios determines how long that message displays
on the screen, or it could even be an incredibly short or
"0" amount of time. That you have display output at all
should be sufficient, there is no indication from lack of
video bios screen that there is necessarily any problem.
I'd even expect Microsoft to be pushing the video card
manufacturers to try to abandon a long video bios screen
just to try to create the perception that windows is booting
faster (even though it has nothing to do with windows'
actual boot time).




Your goal at present should be as mentioned above, try to
set standard VGA then install the newer ATI driver. If none
of this works you might try either rolling back the AGP
driver or uninstalling it and installing the prior AGP
driver that had been working properly... just in case it's a
problem.

I cant boot up anything, not windows xp, not safe mode. Nothing. It
starts to load but never kicks in. The XP loading screen comes up and
just when it should show my desktop, it stays black. Safe mode doesnt
work either.

 

[kony]

I cant boot up anything, not windows xp, not safe mode. Nothing. It
starts to load but never kicks in. The XP loading screen comes up and
just when it should show my desktop, it stays black. Safe mode doesnt
work either.

At this point I'd try another video card if you had one
handy, at least long enough to set standard VGA mode then
retry the other one again. Othewise try a repair install of
windows, or at worst a clean install.