Need *HELP* retrieving data off failed hard drive - sources of info greatly appreciated

S

Stellijer

Yes, then we consider the same thing stupid. You could have skipped all the
rest.

"The rest" only took 1-2 minutes to type in. Ironically, being more concise
takes more time in editing and planning. Besides, I'm only addressing points
that were raised.

Personally, I'd rather be discussing options that what is stupid or not stupid.
If you have options for me, I'd rather discuss them than the rationale behind
more desperate actions.


Yes, maybe, however often peope are willing to spent the same amount of
money on their house or car when it needs work, it's where your priorities
are.

And the value of the data. My house and car are surely more valuable than the
data on the hard drive. If I had tens or hundreds of thousands invested in the
data on my hard drive like in a car and house, it would be a different
situation.

It's also a matter of cost for the amount of work, too. I wouldn't want to pay
over $1000 to have someone replace the trap under my sink or do a brake job on
my car, either. I don't see my hard drive requiring the number of hours to
repair to make it worth thousands. I'm not, at this juncture, looking for
aggressive data recovery of corrupted data. I would merely want a mirror of the
data which is on the drive; something which probably would not take more than a
couple hours in the hands of a skilled technician (if that long)

Also, if you look a little better you'll find services that price more
agressively.

I've been looking; believe me, I don't plan on cracking any hard drive cases
without thoroughly exploring that avenue.

Such options, are indeed, the POINT of this thread and were my hopes in posting
it. I would hope that if people knew of data recovery services which didn't
charge $1000 and more for some basic hardware repair, that they would first make
the point that such reasonably priced services existed and then mention some by
name if there were any that were specifically known.

I've never been adverse to using a data recovery service. I simply am loathe to
pay in excess of $1000 to do so.


A sick
harddrive can hardly be compared by jumping from a collapsing and burning
building. I think this analogy is kind of stupid.

Not at all. It's an extreme case of the "out of options" scenario. To compare
the hard drive to the burning building is not the point of the analogy.
Sometimes extreme examples drive home a point that despite the severity of the
situation, the situational parameters pertaining to the choice are at least
similar.

You already made your
point and this additional argument is overkill.

It was simply a matter of filling the void between helpful suggestions :)
 
S

Stellijer

Rod Speed said:
Yeah, tho in this particular case its just a different philosophy.
What you're supposed to do ...

... The pros dont bother with those, ...

... Much
quicker to just lift the mesh as the slab is poured. ...

The comments I quoted from you are exactly the point about it being "just a job"
and that the contractors often don't care. As you said, they took the swifter
way out and then didn't do it right. That's usually not just a difference in
philosophy but stems directly from the lack of CARE being utilized.

Whether you use the bar chairs or lift the mesh is, indeed, a different
approach, but to use the "lift" approach and THEN fail to lift it is a matter of
sloppiness that often is the difference between the contractor and the savvy
homeowner.


True. My next door neighbour had his house professionally
built and the stupid kid doing the cleanup in the bathroom area
thought the floor drain was a great place to sweep the rubble |-)

LOL!

That's also another problem. Often a contractor is only as good as the worst
employee (e.g. the stupid kid and the drain)

Plenty of my neighbours cant even
fix their lawnmowers or kids bikes.

To get a bit farther off topic here, let me venture on observation...

Compared with most any point in history, the common man needs far fewer survival
and craft skills today. In today's society, you usually go to work and get
paid. You make use of a certain skill set at work. Then at home you usually
hire everything to be done OR simply throw out broken items for new ones.

In the past, you didn't just run out to Wal-Mart to buy a new bucket or a new
hammer. If the head fell off your hammer, you fixed it. If your bucket got a
hole, you plugged it. If your sock got a hole, you didn't just buy a new pair,
you mended it.

You get the point. Today's lifestyle doesn't demand the diversity of skills
which common life did years ago. The only people with a diveristy of skills are
those who have the inclination to learn them and do for themselves what COULD
have been done by others.

Indeed, I believe we're no longer progressing in intelligence and capability as
we once were since such abilities are no longer endemic to survival.

[gets down off soap box]


Yeah. I also owned a light plane at one time, with some other
people, one of which had worked for the local aircraft maintenance
operation, so we did all that work ourselves as well.

That makes it nice; a nice learning experience for you.

Interestingly he is hopeless at anything electronic
tho, even tho his father was heavily involved in that
commercially. He doesnt seem to be able to handle
things where he cant see whats going on very well at all.

Different skills and different priorities. Maybe his innate abilities are
different. At the same time, maybe he just has never bothered learning the
electronics because he spends more energy with the mechanics.

I do agree with the frustration of electronics; there are so many things which
can go wrong which you cannot SEE. At least with most mechcanical devices you
can discern what's wrong. With a PCB, you usually can't tell the difference
between a bad and good one. You either have to test the individual components
(a PITA) or rely on knowledge alone of symptoms.

Yeah, there will always be that market, enough stupids around.

Indeed.

I have to admit to feeling like an idiot for letting my OWN backups get behind,
being that I am a firm believer in backups. However it was just another
personal thing which got back burnered when prioritizing more important things.
At least it's not like having $50,000 in data on the drive and not spending $750
on a good backup system... ;-)

Not a lot of point really, most of what they do cant
be done by someone after just reading about it.

True... but there are a LOT of POINTS to be made. Like "when the drive does
XXX it's usually because of YYY". I just wish I could have looked at a FAQ
somewhere and at least eliminated a lot of concerns. At least when you know
what HAS to be done, you can then just do it as opposed to wondering just WHAT
might work and what might not


In fact thats something that is pretty desirable, discouraging
people from doing that unless its been proven to be necessary.

EXACTLY. If there was more information out there for people to accurately
diagnose problems, then there would be less temptation to "dive in" when the
prognosis is not good.

Instead I usually just find troubleshooting info for very COMMON problems.

I still wonder if there's a workaround for the 80gb drive which is not often
readable. However I've not found *ANY* info about a similar problem, anywhere.

And maybe not even then. Someone did try that with that drive model
and the drive appears to not allow a simple logic card swap.

Sometimes not. But at least it's a place to start. I know that the 80gb drives
*DO* allow the swap because I tried it and the board from the bad drive worked
JUST FINE on the new, "good" drive. It read data and operated fine.

The problem may just be between two particular microcode rev levels.
Probably.


I think from the symptoms that its unlikely to be useful. Its
much more likely to be a dead transistor on the logic card
thats stopping the rotation motor from spinning the drive up.

I also believe that's likely. And I hope so because that means that I don't
risk killing the data by opening the enclosure. As long as I just wait to learn
enough then I have time on my side.

Its obviously possible to move transistors from the good
logic card to the bad one if you can do that sort of thing
and its pretty routine to work out which have died too.

I don't YET know how to do that (well, at least how to discern WHICH ones to
test) but it's surely a good future option.

They all are.

I now see that.

I've learned that the insides of the drive are amazingly simple. Merely
amazingly precise and delicate.

Not sure what you mean there.

I mean that it's an option to fix the EXTERNAL components of the drive without
having to go inside. I recognize that if I crack that case, there's a good
chance of kissing the data goodbye. As long as I don't open it and as long as
what I do to the board doesn't make the heads go nuts, the data should still
exist, just waiting for the time when I one day can get at it.

Yeah, and motors dont fail all that often.

Well, I'm NOT sure that the motor isn't the problem... just that it's not
STICTION. I'm just HOPING the motor isn't the problem.

I would have preferred stiction, actually, because then a good twist might have
freed it allowing one good session.

Another thing; I moved the computer just before it failed and this drive was
external at the time (had to carry it). For all I know it got "zapped".

If the motor has failed, it would normally be a winding

Explain... "winding"?

and
that doesnt prevent the motor from being manually spun up.

Which is not currently tested as of yet. I can move the platters a little by
twisting, which causes them to "jerk" a little, but I can't get a nice, good
SPIN on them. I would have to open the drive for that.

Weird. Exactly which drive ?

WD800JB model - 80gb with 8mb cache.

It isnt a Maxtor ?

Nope. WD

The problem appears to be that they load at least
some of the code off the platters and when that doesnt
succeed, they dont even report the model number correctly.

Explain. What does loading a little of the data have to do with that?

I know SOME data is coming off the drive, most of the time, because there's a
marked delay in the controller mounting the drives when it's connected... almost
as if it's getting SOMETHING and trying to recognize it, only to give up soon
and consider the data to be garbage (no errors given - it just won't mount the
drive)

If thats the case, it may well be a crack in the flexible cable
to the heads that prevents the data being read all the time.

Which actually makes PERFECT sense, given how these things are made. It would
appear the problem lies between the 'prongs' coming from the ribbon and the
heads themselves.

The PROBLEM is that I don't see any way to effect any repairs on that ribbon
without some special equipment. Besides, even that requires opening the drive.

My fear, but preliminary prognosis, is that I'm going to need a head transplant.
Luckily I have a donor drive I got for $50 after rebates. I only wish there was
SOME workaround.

Those sometimes can have the data recovered by putting the
drive in a plastic bag in the freezer and getting the data off
before it warms up too much.

Tried that. I seemed to get SOME reaction for a while (e.g. a little better
chance of the controller recognizing the drive) but not enough to recover any
data and a subsequent freezing didn't do the same thing.

Not sure what the freezing would really do in this case, unless it helped the
chips work better or somehow affected the ribbon cable itself.

Best to do that in a dry environment
tho, otherwise you can get condensation forming on the drive.

Yeah... part of the reason to not try it too much. I don't have much that's dry
around here (FL)

The cold basically changes the mechanical detail in
the flexible cable and can be enough to conduct for
a while, across the crack in the metallic trace.

Ahh. I should have read ahead :)

Apparently, the cold I am able to generate is not enough to get my data off.
It's either not cold enough or the cold just doesn't do enough.

Interestingly, I got the BEST results when I tried blowing a little compressed
air towards the breather holes.

And if you calculate the track spacing, you're amazed that they can ever work.

I know. I didn't calculate it mathmatically but intuitively you know it's
amazing precision.

Most likely the flexible cable to the heads.
Could be a bad joint with the head preamp tho.

I wonder if I could find someone who can do this kind of repair properly without
the kind of absurd charges from a data recovery house.

Its not all that hard to open without contaminating the platters.

I would have thought it would have been VERY difficult to keep the platters from
getting contaminated.

Its very non trivial to try moving stuff inside there between
drives, particularly aligning it in the new location.

No kidding. But is there are other way to do it?

As I said, I'd love to find someone who could do that without charging hundreds.

The freezing is worth trying. It has worked for some.

And since I tired it - is there anything else?

What about trying to freeze it even more? I mean, what if I tried dry ice and
got the thing down to -20F?

Not possible with the sort of stepper motor used as rotation motors.

Stepper motor... that makes sense with the "jerking" this motor tries. As if
it's getting a single pulse. I didn't realize the rotation motor was a stepper
motor.

Its not so much fast enough as at the right speed.

Well, I mean fast enough to get the motor to take over and start working (just
one of the possibilities I'd considered)

The problem is aligning them again. The track were
written on the platters after the drive was assembled.

Oh, I know - it is VERY daunting to consider replacing the motor
 
S

Stellijer

Actually -

I should have asked a couple alignment questions so I'll throw them in now:



Rod Speed said:
Its not all that hard to open without contaminating the platters.

Its very non trivial to try moving stuff inside there between
drives, particularly aligning it in the new location.

Pertaining to the heads, just what ALIGNMENT would be an issue?

From the looks of it, there's not really anything to align in the head assembly;
either it's in the right position or it's not. Any subtleties with alignment
would be in the assembly itself, it would appear.

Besides... with the heads, it would at least appear that they move around and
FIND certain reference points more than having to be precisely attuned to a
given spot on the swing of the armature.

The problem is aligning them again. The track were
written on the platters after the drive was assembled.

Again, aligning HOW? Do the platters have to be aligned exactly compared to
each other the way they were before? I mean, do the individual platters need to
have the same position compared with each other? If so, that would be nearly
impossible since there's no "stop" and they spin freely. However if it's a
matter of aligning EACH platter, then I would think there's little to be
adjusted. It's either a matter of getting it in correctly without corrupting
the components or not.


I would think a major problem is inserting the heads between the platters
without mashnig them.
 
R

Rod Speed

The comments I quoted from you are exactly the point about
it being "just a job" and that the contractors often don't care.

Its not a question of dont care, they decide that they have the skill
to lift the mesh as the concrete is poured and that the long winded
approach that the bureaucrats like to see is a waste of time.

They're right.
As you said, they took the swifter way out

Yes, or more efficient way of doing that.
and then didn't do it right.

They did it right in the sense that the mesh does end
up in the right place in the slab, its just the mechanism
used is more efficient if you know what you are doing.

The bureaucrats dont like it because they
cant inspect it before the concrete is poured.
That's usually not just a difference in philosophy but
stems directly from the lack of CARE being utilized.

Nope, its just a different way of getting the same end result.
Whether you use the bar chairs or lift the mesh is, indeed, a
different approach, but to use the "lift" approach and THEN fail to lift

Doesnt happen.
it is a matter of sloppiness that often is the difference
between the contractor and the savvy homeowner.

Its more common the other way, with the non pro not
even realising what the pros actually do in that situation.
That's also another problem. Often a contractor is only as
good as the worst employee (e.g. the stupid kid and the drain)

Yeah, but that can be just as true of the owner's kids too |-)

The kids were always keen to do stuff when I was building
my place, so when it came time to put the wood stain on
the rough sawn oregon fascia boards, I put them all on
tressels, 100s of feet of timber, and let the kids go at it.

Some of their mothers werent too impressed
at their newly brown children |-)
To get a bit farther off topic here, let me venture on observation...

Yeah, might as well get right up the anal's noses |-)
Compared with most any point in history, the common
man needs far fewer survival and craft skills today.

Dunno, you can also claim that even just driving from home
to work and back daily needs far more skills than the average
primitive savage ever did. The average individual 'living' in a
small village cultivating his crop etc in spades.
In today's society, you usually go to work and get paid. You make
use of a certain skill set at work. Then at home you usually hire
everything to be done OR simply throw out broken items for new ones.

And pay people to do the dirty work like look after
the snotty kids and the ancients in their dotage too.
In the past, you didn't just run out to Wal-Mart to buy a new
bucket or a new hammer. If the head fell off your hammer, you
fixed it. If your bucket got a hole, you plugged it. If your sock
got a hole, you didn't just buy a new pair, you mended it.
You get the point. Today's lifestyle doesn't demand
the diversity of skills which common life did years ago.

Dunno, you can make a case that they're just different skills.
The only people with a diveristy of skills are those
who have the inclination to learn them and do for
themselves what COULD have been done by others.

Sure, but thats been true for millennia now,
ever since we started to see specialisation.

The most difficult skills have always been paid for,
particularly the making of the hammer head and steel etc.
Indeed, I believe we're no longer progressing in
intelligence and capability as we once were since
such abilities are no longer endemic to survival.

And thats even more arguable, particularly with the
tremendous advances made by science in the last couple
of centurys, finally getting a handle on medicine etc.

And with social organisations that have eliminated
any risk of starvation in time of drought etc now.
[gets down off soap box]

We dont see much use of soap boxes anymore
either. Or soap boxes at all either |-)
That makes it nice; a nice learning experience for you.

And made it affordible too. We had a pro
pilot dry leasing it from us for charter work.
Different skills and different priorities.
Maybe his innate abilities are different.

I'm sure that last is what mattered. If you are
any good with mechanical stuff, you dont need
books to explain how it work, its just obvious.
At the same time, maybe he just has never bothered learning the
electronics because he spends more energy with the mechanics.

Nar, he's just hopeless at it.

You see quite a bit of that with motor mechanics too,
most of them are pretty hopeless when it comes to the
electrical side, let alone computer controlled engines.
I do agree with the frustration of electronics; there are so
many things which can go wrong which you cannot SEE.

Yep, thats the problem.
At least with most mechcanical devices you can discern what's wrong.

And if you know what you are doing it isnt that hard to do even
the harder stuff. I'd never had a close look at an hub gear system
used on kids bikes until one of the kids showed up with one in
a box of pieces without a clue how to get it back together
again. It isnt that hard to work out from the wear marks etc.
With a PCB, you usually can't tell the difference between a bad
and good one. You either have to test the individual components
(a PITA) or rely on knowledge alone of symptoms.

Yep, and its that last that most fail on dismally.

And even on the most basic stuff like whether the length
of the lead between the adsl modem and the wall socket
matters. Most have so little clue about the basics that they
cant seem to grasp that there is always a MUCH greater
run of wire from the wall socket back to the exchange.
I have to admit to feeling like an idiot for letting my OWN
backups get behind, being that I am a firm believer in backups.

A Japanese would have disemboweled himself |-)
However it was just another personal thing which got
back burnered when prioritizing more important things.
At least it's not like having $50,000 in data on the drive
and not spending $750 on a good backup system... ;-)
True.
True... but there are a LOT of POINTS to be made.
Like "when the drive does XXX it's usually because
of YYY". I just wish I could have looked at a FAQ
somewhere and at least eliminated a lot of concerns.
At least when you know what HAS to be done, you
can then just do it as opposed to wondering just
WHAT might work and what might not

Yeah, should really get off my arse and do a web site I spose.

Unfortunately I always have far more
thats worth doing than time to do it in.

Currently full temperature logging and monitoring and control
of the beer brewing using 1wire sensors has a higher priority |-)
EXACTLY. If there was more information out there for
people to accurately diagnose problems, then there would
be less temptation to "dive in" when the prognosis is not good.
Instead I usually just find troubleshooting info for very COMMON problems.
I still wonder if there's a workaround for
the 80gb drive which is not often readable.
Nope.

However I've not found *ANY* info
about a similar problem, anywhere.

On the web maybe. There's been quite a bit in newsgroups.
Sometimes not. But at least it'sa place to start. I know
that the 80gb drives *DO* allow the swap because I tried
it and the board from the bad drive worked JUST FINE on
the new, "good" drive. It read data and operated fine.

Yeah, quite a few do.
I also believe that's likely. And I hope so because that means
that I don't risk killing the data by opening the enclosure. As
long as I just wait to learn enough then I have time on my side.
I don't YET know how to do that (well, at
least how to discern WHICH ones to test)

That bit isnt usually that hard. Its pretty obvious
which lines go to the rotation motor and not that
hard to trace the tracks on the logic card to
work out which transistors are involved.
but it's surely a good future option.
I now see that.
I've learned that the insides of the drive are amazingly
simple. Merely amazingly precise and delicate.
I mean that it's an option to fix the EXTERNAL
components of the drive without having to go inside.
OK.

I recognize that if I crack that case, there's a good chance of
kissing the data goodbye. As long as I don't open it and as long
as what I do to the board doesn't make the heads go nuts, the data
should still exist, just waiting for the time when I one day can get at it.
Well, I'm NOT sure that the motor isn't the problem...

Sure, and thats easy to test just by comparing the windings
on the good and potentially bad motor with a multimeter
with the motor disconnected from the logic card.
just that it's not STICTION. I'm just HOPING the motor isn't the problem.
I would have preferred stiction, actually, because then
a good twist might have freed it allowing one good session.

Trouble is it can also rip the heads right off the gymbal
too and then you are in real deep do do indeed as far
as getting the data off the drive is concerned.
Another thing; I moved the computer just before it failed and this drive
was external at the time (had to carry it). For all I know it got "zapped".

You wouldnt normally get those symptoms with that.
Explain... "winding"?

The stepper motor used to rotate the platters has a number of
windings of thin wire. The transistors that drive the motor switch
current thru those windings in sequence to get it to rotate.

http://www.cs.uiowa.edu/~jones/step/types.html
the overlapping circles series are the windings.
Which is not currently tested as of yet. I can move the platters a
little by twisting, which causes them to "jerk" a little, but I can't get
a nice, good SPIN on them. I would have to open the drive for that.
WD800JB model - 80gb with 8mb cache.

Interesting. So you are saying that you can do a logic card swap
successfully with that particular drive, but not with the 40GB WD
drive ? Gotta be the rev level with the 40GB WD drive then, so
that may be one way to get it working again, try a logic card off
a different rev level drive to the one you have tried already.
Explain. What does loading a little of the data have to do with that?

Not likely to be relevant with the WD drives. Basically
some of the maxtor drives appear to get some data used
by the microcode off the platters at initialisation time and
if something prevents the drive from doing that, it can be
unusuable in the sense of access to your data too.
I know SOME data is coming off the drive, most
of the time, because there's a marked delay in the
controller mounting the drives when it's connected...

Most likely the drive is retrying when attempting to
read the platters and eventually succeeding on the
retrys. Its the retrys that produce the noticeable delay.
almost as if it's getting SOMETHING and trying to recognize
it, only to give up soon and consider the data to be garbage
(no errors given - it just won't mount the drive)

Yeah, its just timing out the bios poll of what drives
are on that cable. If the drive doesnt respond, the bios
eventually decides that that drive isnt going to respond.

When the drive does respond, it all goes much quicker.
Which actually makes PERFECT sense, given how these
things are made. It would appear the problem lies between
the 'prongs' coming from the ribbon and the heads themselves.
The PROBLEM is that I don't see any way to effect any repairs on that ribbon
without some special equipment. Besides, even that requires opening the drive.
My fear, but preliminary prognosis, is
that I'm going to need a head transplant.
Luckily I have a donor drive I got for $50 after
rebates. I only wish there was SOME workaround.

Fresh out of magic wands to wave |-)
Tried that. I seemed to get SOME reaction for a while (e.g. a little
better chance of the controller recognizing the drive) but not enough to
recover any data and a subsequent freezing didn't do the same thing.
Not sure what the freezing would really do in
this case, unless it helped the chips work better

It doesnt work like that.
or somehow affected the ribbon cable itself.

Thats the main effect, with a flexible
cable thats got a cracked trace.
Yeah... part of the reason to not try it too much.
I don't have much that's dry around here (FL)

We had 10% relative humidity here yesterday, eat your
heart out |-) Looks like it might even make 40C today tho.

Very similar to Texas weather, tho on the other side of the world.
Ahh. I should have read ahead :)
Apparently, the cold I am able to generate is not enough to get my
data off. It's either not cold enough or the cold just doesn't do enough.

Yeah, the effect on a cracked trace can be very variable.
Interestingly, I got the BEST results when I tried blowing
a little compressed air towards the breather holes.
I know. I didn't calculate it mathmatically but
intuitively you know it's amazing precision.
I wonder if I could find someone who can do this kind of repair properly
without the kind of absurd charges from a data recovery house.

There was one fella who advertised in
here at one time, but he is in england.

Another in central europe somewhere too.

Neither is any big deal freight
cost wise if you use airmail post.
I would have thought it would have been VERY
difficult to keep the platters from getting contaminated.

Its not that hard if you just want to get the data off
and plan to bin the drive once you have done that.
No kidding. But is there are other way to do it?

Not what you can do yourself.
As I said, I'd love to find someone who
could do that without charging hundreds.
And since I tired it - is there anything else?

You could try getting it reasonably warm, but not over say 50C.
What about trying to freeze it even more? I mean,
what if I tried dry ice and got the thing down to -20F?

I'd try warming myself. Its risky getting too cold because you
can end up with internal condensation in the sealed enclosure.
Stepper motor... that makes sense with the "jerking"
this motor tries. As if it's getting a single pulse. I
didn't realize the rotation motor was a stepper motor.

Yeah, it needs to be for accurate rotation speeds.
Well, I mean fast enough to get the motor to take over
and start working (just one of the possibilities I'd considered)

Stepper motors dont work like that. If you're getting shaft
movement that means that the bearing isnt jammed. The
problem is usually that one of the transistors driving one of
the windings has failed, or much less often, the winding itself.
Oh, I know - it is VERY daunting to consider replacing the motor

Yeah, little chance of aligning it after that. The tracks
were written on the platters after it was assembled.
 
R

Rod Speed

Stellijer said:
Actually -
I should have asked a couple alignment questions so I'll throw them in now:
Pertaining to the heads, just what ALIGNMENT would be an issue?

One very fundamental problem when moving the platters from
one motor to another is that what was accurately concentric
when the drive was manufacturered and the track written on
the platters after assembly arent likely to be after the move
given the very fine track spacing seen with modern drives.
From the looks of it, there's not really anything to align in
the head assembly; either it's in the right position or it's not.

Sure. The problem with many modern drives is that it aint
necessarily that easy to move the head assembly between
drives tho, even if you ignore the contamination problem.
Any subtleties with alignment would be
in the assembly itself, it would appear.

Yes, particularly the platters on the motor shaft.
Besides... with the heads, it would at least appear that they move
around and FIND certain reference points more than having to be
precisely attuned to a given spot on the swing of the armature.

Correct. And the head movement system isnt a stepper motor,
its an infinitely variable system that allows the head position to
be finely adjusted to the track location as determined by what
data is read from the heads on the track number etc.
Again, aligning HOW? Do the platters have to be
aligned exactly compared to each other the way they
were before? I mean, do the individual platters need
to have the same position compared with each other?

Yes, particularly within the same cylinder, the
same track number on each platter surface.
If so, that would be nearly impossible since
there's no "stop" and they spin freely.

I meant the track radial position from the rotation motor
shaft center. You're not likely to be able to even get
them concentric again when moving them from one
motor to another give the very fine track spacings used.

Thats why the tracks are written
after the drive has been assembled.
However if it's a matter of aligning EACH platter,
then I would think there's little to be adjusted.

The fit of the platters on the rotation motor shaft
is unlikely to be as accurate as the track spacing.
It's either a matter of getting it in correctly
without corrupting the components or not.
I would think a major problem is inserting the
heads between the platters without mashnig them.

Yep, you cant necessarily even just rotate them
away from the platters so they arent over any
of the platter anymore with modern drives.
 
S

Stellijer

Rod Speed said:
Its not a question of dont care, they decide that they have the skill
to lift the mesh as the concrete is poured and that the long winded
approach that the bureaucrats like to see is a waste of time.

It's case by case. Sometimes they care; sometimes they don't. Sometimes it's
ego (overestimation of one's own skills). Sometimes it's money and the
developers not allowing time to do it right.

And then again, as you said, some things are NOT necessary to do the long way.

Yes, or more efficient way of doing that.

I've seen each. I'm all for more effecient ways to do things as long as it has
a satisfactory effect.

They did it right in the sense that the mesh does end
up in the right place in the slab, its just the mechanism
used is more efficient if you know what you are doing.

Which often is the case with professionals. I am good at work around the home
but would never presume to be as effecient as the pros; not only is it a matter
of practice but also learning all the shortcuts

The bureaucrats dont like it because they
cant inspect it before the concrete is poured.

Ironically, there IS a point to that, as distasteful as it may be. Inspections
do serve a purpose in some cases, IF done RIGHT. The alternative would be to do
the inspection as the slab gets poured to see the technique being used.

Nope, its just a different way of getting the same end result.

Of course, I was speaking in general about cases where the care is not used;
you're referring to a specific case where care WAS used. We probably both agree
in each case

Yeah, but that can be just as true of the owner's kids too |-)

No doubt. I can only imagine what many kids do to houses.

Some of their mothers werent too impressed
at their newly brown children |-)

Yeah... that racial tension and all ;-)

Yeah, might as well get right up the anal's noses |-)

I'm starting to get the feeling there are a number of them here... especially
given the few people I've had offering suggestions here.

Dunno, you can also claim that even just driving from home
to work and back daily needs far more skills than the average
primitive savage ever did.

I would debate that point. It's surely a DIFFERENT skill but actually driving
is pretty brainless. I would surmize planting a crop would take much more
skill; but then you add to that the myriad other responsibilities in life which
we now hire out or simply throw out.

Dunno, you can make a case that they're just different skills.

That they're different is no doubt. As for arguing the skill level, that would
be a long discussion in itself!

I still feel that your average suburbanite today uses a less impressive
diversity of skills today than the average western frontier townsperson. Of
course to prove it would require some research and making lists :)

Sure, but thats been true for millennia now,
ever since we started to see specialisation.

I would say in particular it's true in the past 100 years. Specialization is my
entire point. The specialization we see today is substantially greater than
even in the early 1900s. I recall hearing the tales of life from my parents'
generation. Quite different. I offer the notion that industrialization made
the greatest change.

The most difficult skills have always been paid for,
particularly the making of the hammer head and steel etc.

True; and the most difficult tradespeople were usually the highest paid and
specialized the most. Nonetheless even the wealthiest blacksmith of olde is
going to know how to repair the door hinges, plant a small crop and repair the
outhouse...

And thats even more arguable, particularly with the
tremendous advances made by science in the last couple
of centurys, finally getting a handle on medicine etc.

But that's the EXACT point. The people with weaker minds and weaker bodies are
now surviving more than ever because of medicine and the care and protection
modern society offers. I'm not saying we should make policy about this, just
naming it scientifically for what it is. The more you protect people the less
capable and more infirm they will naturally become.

At the same time, genetics may yet hold the answer to this problem, helping to
eliminante many of the illnesses which arise from the current directions of
development.


We dont see much use of soap boxes anymore
either. Or soap boxes at all either |-)

I know. It took me a while to find that soap box to climb up on :)


And made it affordible too. We had a pro
pilot dry leasing it from us for charter work.

Hmmm. That gives me food for thought for the future. Same could be said for a
boat, too

I'm sure that last is what mattered. If you are
any good with mechanical stuff, you dont need
books to explain how it work, its just obvious.

Exactly why I find some electronics doable but frustrating. Anything mechanical
I can usually assess just by looking at it. I might need to learn a given skill
or material to do what I want, but I know what needs to be done, generally.
Unlike this stupid hard drive where it simply fails to work...

Yep, and its that last that most fail on dismally.

Hence my attempts to seek greater knowledge here and elsewhere

And even on the most basic stuff like whether the length
of the lead between the adsl modem and the wall socket
matters.

Another element is that the wiring inside your house is an issue. Just because
the lead to the wall is short doesn't mean the wiring in the walls is conducive
to good transmission.

Most have so little clue about the basics that they
cant seem to grasp that there is always a MUCH greater
run of wire from the wall socket back to the exchange.

Hah. Once again I need to read ahead before I reply!

A Japanese would have disemboweled himself |-)

Well in that case I would have been dead a long time ago. I've done sillier.

Yeah, should really get off my arse and do a web site I spose.

Or collaborate; share the effort

Currently full temperature logging and monitoring and control
of the beer brewing using 1wire sensors has a higher priority |-)

Make your own beer, eh? I've wanted to try that. I would try some bizzare
recipies


So you feel the only way to fix that bugger is a head transplant, eh?

I still wonder if something could be done to the ribbon to make it work
temporarily. For example cold CAN work in some cases. I wonder if something
ELSE can be done.

On the web maybe. There's been quite a bit in newsgroups.

Haven't found it yet... despite posting the problem on several boards.

At least I may have a bead on a replacement PCB for the 40gb... guy has a
spin-up but dead drive of the same series. Only problem is he's half a world
away and I have no idea who even ships from down under to the USA


That bit isnt usually that hard. Its pretty obvious
which lines go to the rotation motor and not that
hard to trace the tracks on the logic card o
work out which transistors are involved.

Indeed.... IF I have to go that far. I didn't try tracing it yet. All the
components look very small and hard to de-solder, though...

Sure, and thats easy to test just by comparing the windings
on the good and potentially bad motor with a multimeter
with the motor disconnected from the logic card.

OK... naive time. How do you test "windings" on a motor? The impedence,
somehow?

BTW - I presume those stepping motors wouldn't rotate if you just put a solid
current across the motor, would they? In other words, no way to test the motor
spinning up by itself...

Hmmm... what WOULD a rotation moroe on a hard drive DO, anyway, if one put a
steady current across it?

Trouble is it can also rip the heads right off the gymbal
too and then you are in real deep do do indeed as far
as getting the data off the drive is concerned.

Is the gymbal the name of the arm which holds the head?

If so, that's a major concern if I have to replace heads. I noticed the heads
MUST be slipped in precisely - and it's quite possible to rip them off if the
platter pushes on the heads sideways instead of the heads going between... very
difficult to align when there are 6 heads to insert at once into a small space.

You wouldnt normally get those symptoms with that.

Then what probably happened? I know the 40gb drive had a lot of startups when I
was trying to get the 80gb to be recognized but other than that and the move I
don't know what's likely to have happened to it to harm it that way.

I find the "skkkkkrrrrrrr" sound which comes from the motor every 30 seconds or
so particularly distrubing.


The stepper motor used to rotate the platters has a number of
windings of thin wire.

Pretty much all motors have them at least on the rotors (coils, actually). I
presume you mean, however, a number of windings around the motor to report back
how far the motor has rotated?

The transistors that drive the motor switch
current thru those windings in sequence to get it to rotate.

I'm normally used to rotor and stator motors (standard). I should read up on
stepper motors. I haven't pulled one apart yet.

I wonder if the symptom of the motor "jerking" could be a result of a steady
current being applied instead of a stepped one. Just a wonder...

http://www.cs.uiowa.edu/~jones/step/types.html
the overlapping circles series are the windings.

Thanks. Will look.

Interesting. So you are saying that you can do a logic card swap
successfully with that particular drive, but not with the 40GB WD
drive ?

Yes, but the 40gb drive is more difficult ONLY because of the lack of a suitable
donor at the moment :)

The 80gb drives of the same series were still in the store. I was willing to
buy another to try the transplant. The difficulty, however, with the 40gb drive
is that I haven't found one on eBay yet

Gotta be the rev level with the 40GB WD drive then, so
that may be one way to get it working again, try a logic card off
a different rev level drive to the one you have tried already.

I have yet to get my hands on ANY 40gb drive of the same model. For now, until
after Xmas, I'm holding off buying a used one until I can see if I can get a
hold of one of the same series. If one of the same series doens' appear in 2-3
weeks then I'll get as close as I can.


Not likely to be relevant with the WD drives. Basically
some of the maxtor drives appear to get some data used
by the microcode off the platters at initialisation time and
if something prevents the drive from doing that, it can be
unusuable in the sense of access to your data too.

Hmm. Wonder if it could be similar. However I doubt it since the drive worked
for several days without a problem then suddenly quit without a speck of
warning.

Also, the model # of the drive has always been accurate whenever I've seen it.


Most likely the drive is retrying when attempting to
read the platters and eventually succeeding on the
retrys. Its the retrys that produce the noticeable delay.

That's my thinking. Which actually is frustrating in that technically a
controller with just the right timeout could allow my data to be retreived,
albeit very very slowly.

Don't happen to know of any IDE/ATA controllers with troubleshooting features,
do you, for the very purpose of data recovery?

Yeah, its just timing out the bios poll of what drives
are on that cable. If the drive doesnt respond, the bios
eventually decides that that drive isnt going to respond.

Exactly my thinking... hence the concept that the correct controller could allow
it to continue to retry. As it is, the OS actually has a double whammy... not
only does it wait for the drive's data but it had to deal with the controller
giving up, too. Hence the only data getting thru is the data which doesn't time
out the controller, much less anythng else.

When the drive does respond, it all goes much quicker.

Indeed.

So... still sound like the ribbon cable?

Thats the main effect, with a flexible
cable thats got a cracked trace.

Which makes me wonder if it could, indeed, be the chip since the cold didn't
help nearly enough.

We had 10% relative humidity here yesterday, eat your
heart out |-) Looks like it might even make 40C today tho.

It's a dry, dry day here if we have 50% humidity...

Very similar to Texas weather, tho on the other side of the world.

Texas has quite a range, actually. The gulf is humid and sticky. Much like FL.
Inland it dies out

Yeah, the effect on a cracked trace can be very variable.

I can understand.

I wonder if I can get anything else to have an effect short of replacing the
heads.

I get the feeling maybe the compressed air helped because it could have blown on
the cable and changed the contact it made ever so slightly

There was one fella who advertised in
here at one time, but he is in england.

England isn't so bad a deal; a drive wouldn't cost THAT much to ship and I'm not
in a hurry, just so that it gets done some day.

Neither is any big deal freight
cost wise if you use airmail post.

Exactly.

I would rather have someone who has the tools and expertese tinker on it and get
the data mirrored onto a spare I could supply than trying to pull it apart
myself, if that option was at all available without paying $500

Its not that hard if you just want to get the data off
and plan to bin the drive once you have done that.

I wouldn't trust this drive as anything more than a paperweight, ever again,
even if it DID work afterwards. I just want my data.

Not what you can do yourself.

And what, out of curiosity, would anyone else do?

You could try getting it reasonably warm, but not over say 50C.

Well, it doesn't work any better after being warmed up, which probably isn't
much less than 50C. However it's worth a shot.

If the crack on this cable would be visible, who knows... I might be able to do
SOMETHING to bridge it. But not if I have no idea where it is.

Stepper motors dont work like that. If you're getting shaft
movement that means that the bearing isnt jammed. The
problem is usually that one of the transistors driving one of
the windings has failed, or much less often, the winding itself.

Geez... I hope not the winding.
 
S

Stellijer

Rod Speed said:
One very fundamental problem when moving the platters from
one motor to another is that what was accurately concentric
when the drive was manufacturered and the track written on
the platters after assembly arent likely to be after the move
given the very fine track spacing seen with modern drives.

Yes.... I understand what you mean, there. I've never calculated the spacing
but know it's tiny. Mechanically the error in precision on the spindle would be
greater than the width of the track.

Question, though - in a case where a motor has failed, what would the data
recovery pros do in a case like that? Seems like they'd face the same problem
getting the drive to work again given that there's almost no way to repair the
motor with the platters in place.

Sure. The problem with many modern drives is that it aint
necessarily that easy to move the head assembly between
drives tho, even if you ignore the contamination problem.

The HEADS, to me, don't seem like they would require so much alignment. The
platters, yes, but the heads, no. However, as you point out... the problem
seems to me to be getting the heads in place AT ALL. Once they're in, I would
think they could find the tracks.

Correct. And the head movement system isnt a stepper motor,
its an infinitely variable system that allows the head position to
be finely adjusted to the track location as determined by what
data is read from the heads on the track number etc.

I gathered that from when I took one apart.


Yep, you cant necessarily even just rotate them
away from the platters so they arent over any
of the platter anymore with modern drives.

Exactly. I could imagine getting the head assembly IN the failed drive; but I
don't know if I could rotate the heads back in. Which would be the same if I
had NEW heads or simply was trying to rotate back in the EXISTING heads. It
appears it might require some spacer of some kind.

Once again, I wonder what the data recovery companies do in that case.
 
R

Rod Speed

It's case by case. Sometimes they care; sometimes they don't.

Nope, they've just decided that its the most efficient way to do it.

And you can see why the bureaucrats dont like it,
because they cant inspect it when done like that.
Sometimes it's ego (overestimation of one's own skills).

Its easy to do it right.
Sometimes it's money and the developers not allowing time to do it right.

We're talking about normal house slabs, no developers.
And then again, as you said, some things
are NOT necessary to do the long way.

Yep, and this is a classic example of that, the way the bureaucrats
want it done is pointlessly long winded and time consuming.
I've seen each. I'm all for more effecient ways
to do things as long as it has a satisfactory effect.

Yeah. I wouldnt have done it the 'right' way if
I had realised that the council inspection would
have grudgingly accepted it done the other way.
Which often is the case with professionals.
Yep.

I am good at work around the home but would never
presume to be as effecient as the pros; not only is it
a matter of practice but also learning all the shortcuts

Yeah, anyone with a clue will always get a lot better with
practice and thats one area that the pros will always do
a lot better, they'll always have done a lot more.
Ironically, there IS a point to that, as distasteful as it may
be. Inspections do serve a purpose in some cases, IF
done RIGHT. The alternative would be to do the inspection
as the slab gets poured to see the technique being used.

Yes, and thats not practical, thats why the bureaucrats
prefer the other alternative, even tho its a lot more work.

Doesnt mean its a sensible approach tho.
Of course, I was speaking in general about cases where the
care is not used; you're referring to a specific case where
care WAS used. We probably both agree in each case

I dont agree that any of the pros dont lift
the mesh properly as the concrete is poured.
No doubt. I can only imagine what many kids do to houses.

Yeah, destructive little buggers at times.

The sewer pipes also had to be inspected by the
council and back in those days earthenware pipes
were used. One little bugger smashed virtually
every one one night in the place next door while the
trench hadnt been backfilled after the inspection.
I'm starting to get the feeling there are a number of them here...

Yeah, chrisv should start hyperventilating about quoting any minute |-)
especially given the few people I've had offering suggestions here.

Yeah, there are a few that claim to do it commercially, but they
normally just make cryptic comments, presumably because
they dont see it as being viable to do themselves out of work.

You dont see too many do much of it otherwise, mostly
just logic card swaps that either work or they dont.
I would debate that point. It's surely a DIFFERENT
skill but actually driving is pretty brainless.

Nope, if it was it wouldnt be the main killer in that age group now.
I would surmize planting a crop would take much more skill;

Nope, much less, actually. Even kids can do it well enough.

Most cant even ride a bike that reliably, come close
to crashing when attempting something quite basic
like looking back over their shoulder at times.

Crossing busy roads with a lot of traffic on them in spades.

MUCH higher risk than whacking the
cows etc, let alone sheep or goats.
but then you add to that the myriad other responsibilities
in life which we now hire out or simply throw out.

Sure, but even basic agricultural societys had
a lot more specialisation than you might think,
particularly with household goods manufacture etc.

The main exception was certainly with houses
where almost everyone made their own, but
mud huts aint exactly rocket science.

Most did buy new ones, just not at walmart size operations.
That they're different is no doubt. As for arguing the
skill level, that would be a long discussion in itself!
I still feel that your average suburbanite today uses a less impressive
diversity of skills today than the average western frontier townsperson.

Sure, but not necessarily less than the average middle class
person say 150 years ago who would likely have had at least
someone to do the worst of the cleaning and cooking etc.

And you didnt see those in professional occupations renovating
their own houses themselves either, they paid people to do that.
Of course to prove it would require
some research and making lists :)

And you'd fail |-)
I would say in particular it's true in the past 100 years.

In some ways it is, in others it isnt. Certainly the industrial
revolution did see a hell of a lot more manufacture of goods
used day to day, and more recently thats extended into
even the most basic food etc, but at the other end of
the scale, far fewer have full time servants anymore.
Specialization is my entire point. The specialization we see
today is substantially greater than even in the early 1900s.
Maybe.

I recall hearing the tales of life from my
parents' generation. Quite different.

Mine arent very different at all. They did renovate one of their
houses, but never built one from scratch themselves like I did.

My parents range of non work interests
were nothing like as broad as mine.

His work specialisation was much greater than mine.
I offer the notion that industrialization made the greatest change.

Sure, but that wasnt from the 1900s,
that was for a full century before that too.

What has changed very dramatically since the
1900s is the application of rigorous science to
medicine particularly, as opposed to the physical
sciences and engineering in the century before that,
tho with still massive advances with flying last century.
True; and the most difficult tradespeople were usually the
highest paid and specialized the most. Nonetheless even
the wealthiest blacksmith of olde is going to know how to
repair the door hinges, plant a small crop and repair the outhouse...

Yes, but plenty in say the last half of the 19th century
would have paid someone to do all sorts of things.
But that's the EXACT point. The people with weaker minds
and weaker bodies are now surviving more than ever because
of medicine and the care and protection modern society offers.

Thats a very small part of the total tho.

The main effect on survival has been much more basic stuff
like the control of infectious disease, particularly with those that
killed kids. Nothing to do with weakness stamping out smallpox.
I'm not saying we should make policy about
this, just naming it scientifically for what it is.

You've overstating the effect tho. Yes, some who would otherwise
have died dont any longer, BUT the main effect has just been the
control over death due to infectious disease by immunisation.
The more you protect people the less capable
and more infirm they will naturally become.

Thats just plain wrong too. People are much less infirm
at age 70 than they used to be for various reasons.

Yes, we also have far more who are nominally alive
but with dementia as well, just because people live
much longer than they used to, particularly in the
worse of the industrial revolution where the average
live expectancy was only 30 in some parts of england.

We dont have anyone starving to death in the first world
anymore either and hardly any in places like india now.
At the same time, genetics may yet hold the answer to this
problem, helping to eliminante many of the illnesses which
arise from the current directions of development.

And its already eliminated some serious problems with gross
inbreeding, just because there is much more movement of
people world wide now than there has ever been.
Or collaborate; share the effort

I've never been into that approach much myself.
Make your own beer, eh? I've wanted to try that.

Yeah, I was always put off by the hassle of cleaning the bottles.
Then a neighbour of mine said that he just puts them in the
dishwasher. Turned out to work fine, so I've never looked back.

I generally do it in the cooler weather, because its a lot
easier to heat than to cool and the database claims I
have just finished making enough to last about a year now.
I would try some bizzare recipies

Havent done any of that, just tried some cider too.

Have been tempted to try distilling but havent tried that yet.
So you feel the only way to fix that
bugger is a head transplant, eh?

I'd try repairing the current one instead myself. Particularly
checking the connections to the heads themselves. The
problem is very likely either a cracked trace in the flexible
connection to the heads or a dry joint at the heads end.

I would only try a transplant as the very last resort,
due to the difficulty of getting the head assembly
out of the drive with the data on particularly. Not
so bad with the source of the head assembly
because you dont care about being able to
get the platters back aligned with that drive.
I still wonder if something could be done to the ribbon to
make it work temporarily. For example cold CAN work
in some cases. I wonder if something ELSE can be done.

Yes, I'd certainly try hotter than normal too.

And replace that flexible connection as a last resort
if I had measured the connections and established
that there was a cracked trace internally.
Haven't found it yet... despite posting the problem on several boards.

I didnt mean that, I meant using groups.google to find previous discussions.
At least I may have a bead on a replacement PCB for
the 40gb... guy has a spin-up but dead drive of the same
series. Only problem is he's half a world away and I
have no idea who even ships from down under to the USA

All the bigger international carriers.

Airmail post is very viable too.
Indeed.... IF I have to go that far. I didn't try tracing it yet. All
the components look very small and hard to de-solder, though...

Yeah, that sort of surface mount stuff
isnt the best to learn to solder on.

You may find that a TV service person will do it for you tho.
OK... naive time. How do you test
"windings" on a motor? The impedence,

Resistance, yes.

With a multimeter.
BTW - I presume those stepping motors wouldn't rotate if
you just put a solid current across the motor, would they?

Nope, the windings have to be driven in a very specific pattern.
In other words, no way to test the motor spinning up by itself...

Nope. Tho just testing that the bearing isnt jammed, which you
have already done, and testing the windings with a multimeter
is all the testing you need to do with those. Since there are a
number of windings, a failed winding stands out like dogs balls.

Its unlikely to be that tho, its much more likely to be
a failed transistor in the set driving those windings.
Hmmm... what WOULD a rotation moroe on a hard
drive DO, anyway, if one put a steady current across it?

Nothing until the current is high enough to burn out the winding.
Is the gymbal the name of the arm which holds the head?

The mechanical connection between the
head end of the arm and the head itself.
If so, that's a major concern if I have to replace eads. I noticed the heads
MUST be slipped in precisely - and it's quite possible to rip them off if the
platter pushes on the heads sideways instead of the heads going between...
very difficult to align when there are 6 heads to insert at once into a small space.

Yeah, which is why I wouldnt even try swapping the heads except
as an absolute last resort. I'd change the flexible connection to the
heads first if I have measured that its got a cracked trace, or just
wire in a single extra wire to replace the single cracked trace, as
a temporary fix to allow the data to be recovered.

More tricky if its the electrical connection to the head
itself, bad solder joint, with other than the top head tho.
Then what probably happened?

Most likely with the one that wont spin up anymore one of the
transistors driving the rotation motor has failed, or the connection
between the logic card and the motor windings has failed.

Those transistors are pretty rugged because of the current they
switch with the rotation motor and shouldnt have got 'zapped'
I know the 40gb drive had a lot of startups when I was trying to
get the 80gb to be recognized but other than that and the move I
don't know what's likely to have happened to it to harm it that way.

Its possible that the power supply is flakey and you managed
to zap one of those transistors that way, over voltaged it.
I find the "skkkkkrrrrrrr" sound which comes from the
motor every 30 seconds or so particularly distrubing.

You sure its the motor ? Its more likely to be the heads
recalibrating if thats the 80GB drive you are talking about now.
Pretty much all motors have them at least on the rotors (coils, actually).

Stepper motors do that differently.
I presume you mean, however, a number of windings
around the motor to report back how far the motor has rotated?

They dont 'report back', they are driven, powered,
and thats what makes a stepper motor step/rotate,
the sequence of the powering of the windings.

Bit like a series of electromagnets powered
in sequence but with them arranged around
the shaft so the result is rotation of the motor.
I'm normally used to rotor and stator motors
(standard). I should read up on stepper motors.

Yeah, plenty of discusssion of the basics on the web.
I haven't pulled one apart yet.
I wonder if the symptom of the motor "jerking"
could be a result of a steady current being
applied instead of a stepped one.

Thats just due to one of the windings not being powered
anymore, so you dont get the sequence of switching of
the windings anymore. So instead of moving on to the
next position/step, it comes to the previous one when
the next winding in sequence isnt powered anymore.
Just a wonder...

Stoppit at once...
Thanks. Will look.
Yes, but the 40gb drive is more difficult ONLY
because of the lack of a suitable donor at the moment :)
OK.

The 80gb drives of the same series were still in the store.
I was willing to buy another to try the transplant. The difficulty,
however, with the 40gb drive is that I haven't found one on eBay yet

Yeah, can be a problem with the older drives.
I have yet to get my hands on ANY 40gb drive of the same model.

Yeah, my brain fart there. That was someone else with
another WD 40GB drive that found a logic card swap didnt
help. Different symptoms tho, that one didnt fail to spin up.
For now, until after Xmas, I'm holding off buying a used
one until I can see if I can get a hold of one of the same
series. If one of the same series doens' appear in 2-3
weeks then I'll get as close as I can.
Hmm. Wonder if it could be similar.

The WDs dont appear to get that data off the platters.

The effect is quite different with those Maxtors,
they dont even report their model number correctly
anymore when they cant get that data off the platters.
They do get recognised by the bios, but with the
wrong model number being listed by the bios.
However I doubt it since the drive worked for several days
without a problem then suddenly quit without a speck of warning.

Yeah. Most likely those 80GB WDs dont even respond
to the bios drive poll when they have decided that they
cant read the platters anymore. That would explain
why the logic card swap didnt change the symptoms.
Also, the model # of the drive has always
been accurate whenever I've seen it.

Yeah, that other effect is a characteristic of those Maxtors.
I cant say I have noticed any other drive behave like that.
Which tends to indicate that that model number data is
on the platters and when that cant be read, it falls back
to the more generic model number from the flashrom.
That's my thinking. Which actually is frustrating in that
technically a controller with just the right timeout could
allow my data to be retreived, albeit very very slowly.

I doubt it. Its timing out because the drive doesnt even
respond to the bios drive poll at all when it cant read
the data off the platters properly at drive initialise time.

It wont respond to a bios drive poll at all, regardless
of the timeout time the bios waits for a response for.
Don't happen to know of any IDE/ATA
controllers with troubleshooting features,
do you, for the very purpose of data recovery?

There is some software that wrings the drive out in
an attempt to get the data from every sector on the
drive, cloning the drive to another drive in the process.

But that wont work with a drive that doesnt
even respond to a bios drive poll at all when
its decided that its not in a usable state.

Real downside with the design of the WD
drives if thats whats actually happening.

I'd have a close look at that drive with the WD diagnostic and
see if it really is whats happening, that the drive just ignores
any attempts to use it once its decided that the drive isnt usable.
See if the diagnostic only sees the drive at all some of the time.

Cant say I have tried it myself, havent had any recent WDs fail.
Exactly my thinking... hence the concept that the
correct controller could allow it to continue to retry.

The drive wont reinitialise with just repeated polls.

Not clear if those WDs will reinitialise completely
with commands over the cable or if they only do
a full reinitialise with full power cycle or what.

Thats one real downside with WD drives, they
dont even have full OEM manuals anymore.
Thats where that sort of thing can be spelt out.

You might be able to get a handle on that using
the WD diagnostic. Try repeatedly loading the
diagnostic if it sometimes cant see the drive
and see if it ever can see the drive after its
not visible, just by reloading the diagnostic.

If it cant, do the same thing but with a red
button reboot between runs of the diagnostic.

If it cant, do the same thing but with a full power
off reboot between runs of the diagnostic.

That should prove if a full power cycle is needed
to get the drive to fully reinitialise or not etc.
As it is, the OS actually has a double whammy...
not only does it wait for the drive's data but
it had to deal with the controller giving up, too.
Hence the only data getting thru is the data which
doesn't time out the controller, much less anythng else.


True.

Guess it might be possible to kludge it up by arranging
for a dos boot thru to the cloning ute, and repeatedly
cycling the power or whatever until the drive is visible
at boot time, and then auto running the cloning ute
from the autoexec and let it clone as much as it can.

Once it gives up, edit the command line for the cloning
ute with the sector it managed to get to last time,
and keep repeating the sequence until the entire
drive has been cloned sector by sector to another
physical drive and then attempt to recover whats
available from the clone drive.
So... still sound like the ribbon cable?

Yes, basically because a logic card swap made no difference
and a flexible connection is more likely to have failed. It could
also be a dry joint at the heads end but thats a lot harder to
do anything about, particularly with the inner heads.
Which makes me wonder if it could, indeed, be
the chip since the cold didn't help nearly enough.

Cold wont necessarily allow a trace crack to conduct.

Its just worth trying because it doesnt
involve opening the sealed part of the drive.
It's a dry, dry day here if we have 50% humidity...

Yeah, I've lived in places like that too. Awful
summers. Much worse than here comfort wise.

The other big advantage with the very low humiditys is
that cheap to run air coolers work well, basically they
just draw the air thru pads of wet wood wool. Much
cheaper to run than full refrigerative air conditioning.
Texas has quite a range, actually. The gulf is
humid and sticky. Much like FL. Inland it dies out

Yeah, I meant the inland obviously,
what texas is known for weather wise.
I can understand.
I wonder if I can get anything else to have
an effect short of replacing the heads.

I'd try the cloning approach first myself.
I get the feeling maybe the compressed air
helped because it could have blown on the cable

I doubt any of that got thru the filter thats inside that hole.
and changed the contact it made ever so slightly
England isn't so bad a deal; a drive wouldn't cost THAT much to
ship and I'm not in a hurry, just so that it gets done some day.

Yeah, I couldnt find the post with a quick search using groups.google.
And I STILL cant find the damned thing. It was definitely in this group,
from someone in england, in 2003. Likely with a relevant subject.
He did have a bit of a grovel about posting at all, but there are so
many posts where the word spam appears that thats not much use.

Unfortunately it isnt even that easy to just go thru every post from
england this year. You could try that yourself if you're keen. 2K+ posts.
I would rather have someone who has the tools and
expertese tinker on it and get the data mirrored onto
a spare I could supply than trying to pull it apart myself,
if that option was at all available without paying $500

From memory he wanted about 100 UK pounds, might have been euros.
I wouldn't trust this drive as anything more than a paperweight,
ever again, even if it DID work afterwards. I just want my data.
And what, out of curiosity, would anyone else do?

It is possible to take the platters out, put them on
a fancy device that allows the platter to be spun
up and read with heads that are part of the device.

But you obviously aint gunna get that done cheaply.
Well, it doesn't work any better after being warmed up, which
probably isn't much less than 50C. However it's worth a shot.

Yeah, I'd try that route myself, automate the clone to
another drive, and see if the drive temperature makes
makes any difference, before attempting to open the drive.
If the crack on this cable would be visible, who knows...
I might be able to do SOMETHING to bridge it.

Yeah, wouldnt be that hard to just run a thin
wire in place of it as a temporary bodge up.
But not if I have no idea where it is.

It shouldnt be hard to work out which
trace is cracked by measuring it carefully.

Not a non trivial exercise tho because a multimeter
puts current thru something its measuring the resistance
of so you need to know what you are doing.

I'd personally just put a CRO on the individual connections
to the heads over that flexible connection. You should be
able to see the effect of a trace crack very quickly that way.

But wont have a cro and wont know
how to use one either most likely.
Geez... I hope not the winding.

Yeah, fortunately its much less likely
than a failed transistor with that drive.
 
R

Rod Speed

Yes.... I understand what you mean, there. I've never calculated
the spacing but know it's tiny. Mechanically the error in precision
on the spindle would be greater than the width of the track.
Correct.

Question, though - in a case where a motor has failed,
what would the data recovery pros do in a case like that?

The best of them can read the platters directly, outside
the drive. On a device thats designed to be able to do that.
Seems like they'd face the same problem getting
the drive to work again given that there's almost
no way to repair the motor with the platters in place.

Yes, thats why devices like that were developed.
The HEADS, to me, don't seem like they would require
so much alignment. The platters, yes, but the heads, no.

Correct. I could have said that more clearly originally.
However, as you point out... the problem seems
to me to be getting the heads in place AT ALL.
Ditto.

Once they're in, I would think they could find the tracks.

Yep, but they wont necessarily be able to track
the tracks properly if the tracks are now eccentric.
I gathered that from when I took one apart.
Exactly. I could imagine getting the head assembly IN the failed drive;
but I don't know if I could rotate the heads back in. Which would be the
same if I had NEW heads or simply was trying to rotate back in the
EXISTING heads. It appears it might require some spacer of some kind.

Yeah, presumably its done with a jig at assembly time.
Once again, I wonder what the data recovery companies do in that case.

They dont need to put the platters back if they are read outside the drive.
 
G

Groove

Rod Speed said this...
Yeah, I couldnt find the post with a quick search using groups.google.
And I STILL cant find the damned thing. It was definitely in this group,
from someone in england, in 2003. Likely with a relevant subject.
He did have a bit of a grovel about posting at all, but there are so
many posts where the word spam appears that thats not much use.

The guy you are thinking of here in UK could be odie_ferrous.

Does cheap and effective data recovery. Tag the above name to a hotmail
account to reach him.
 
E

Eric Gisin

Odie the Troll. I'm sure he can run data recovery utils just like the rest
of us.

If you think he can recover a damaged drive, I have a space station I will
sell you.
 
G

Groove

Eric Gisin said this...
Odie the Troll. I'm sure he can run data recovery utils just like the
rest of us.

All I'm offering is a name, it's naturally up to the guy paying the money
whether to trust him or not.
 
E

Eric Gisin

And your point is what? I'm not the only one calling Odie an idiot/troll.

Usenet is full of idiots, and this group manages to keep most of them out.
 
G

Groove

Eric Gisin said this...
And your point is what? I'm not the only one calling Odie an idiot/troll.

The only one I see right now
Usenet is full of idiots, and this group manages to keep most of them out.
But clearly not all. Mr Pot & Kettle.

I get to deal with enough idiots in real life. I'm done with you already.
 
E

Eric Gisin

Another Usenet Troll. Plonk!

My reputation is well established. You might consider looking at the crap
Odie has posted.
 

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