need cc:Mail to open ordinary folders???

G

Guest

Hi!
After downloading IE7 I was unable to open most ordinary folders on my
computer. Message was: "access to cc:Mail denied". I dont understand it at
all!
I run XP servicepack 2. I would very much appreciate help.
Thanks
 
L

Leonard Grey

This may help:

Third-party add-ons for Internet Explorer, such as ActiveX controls and
browser toolbars, can cause problems if an add-on is damaged or if an
add-on conflicts with Internet Explorer 7. To determine whether the
error is caused by an add-on, run Internet Explorer 7 in 'No Add-Ons' mode:

Start > All Programs > Accessories > System Tools > Internet Explorer
(No Add-ons)

Test Internet Explorer to see if it works correctly. If the problem no
longer occurs, one (or more) add-ons is causing the problem. In this
case, use the Manage Add-ons tool to determine which add-on is causing
the problem:

1) Open Internet Explorer 7 > Tools > point to Manage Add-ons > click
Enable or Disable Add-ons.

2) In the Show box, select 'Add-ons that have been used by Internet
Explorer' to display all add-ons that are installed on the computer. For
each item in this list, select the add-on, and then click Disable under
Settings. When you have disabled all the items in this list, click OK.

3) Exit and then restart Internet Explorer 7 > Tools > point to Manage
Add-ons > click Enable or Disable Add-ons. Now enable a single add-on,
then exit and restart Internet Explorer 7 to see if it works properly.
Repeat until you determine which add-on causes the problem to occur.

After you have used this process to determine which add-on(s) causes the
problem, disable that add-on or uninstall the software that installed
the add-on. (You won't need to uninstall the software if it gives you
the option of not using a browser add-on.) In any case you should
contact the vendor that provided the add-on for a solution.
 
G

Guest

Thanks for the tips Leonard, that will be helpful in the future but it didnt
do the trick now. After downloading IE7 and some add-ons and updating XP, the
first thing that happened when I tried to open folders was that they were
flashing rapidely and on top it said Internet Explorer. I visited this
community and got the impression that I had a problem with KB 908(?)531. A
zip-file that corrected the problem had worked for others with problem with
that update, so i run it on my computer and then the folders stopped flashing
but didnt open. Said i need cc:Mail and should set Outlook as default for
E-mail. I tried that but that work either. Any ideas???
Have a good day!
 

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