Microsoft doesn't ask for personal information other than the
particulars of your PC configuration to determine if the fix
is applicable. If you are are asked your name, just use an alias,
such as "John Doe".
In reference to Microsoft Knowledge Base Article 838659:
Speech engines do not work and you receive an error message
when you open Speech Control Panel
http://support.microsoft.com/default.aspx?scid=kb;[LN];838659
The only way to obtain the patch is to contact Microsoft as outlined in the article.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
[ In the U.S. Call 1-425-635-3311 ]
NOTE: In special cases, charges that are ordinarily incurred for support calls may
be canceled if a Microsoft Support Professional determines that a specific update
will resolve your problem. The typical support costs will apply to additional support
questions and issues that do not qualify for the specific update in question.
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/
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| Speech rec simply doesn't work on my T20 Thinkpad. I get the above
| message. There is a KB article 838659 that addresses it as a bug, and
| says a hotfix is available, but apparently I have to sign up to
| Passport or pay $$$ to get it. Is there any way to get this hotfix
| file without sending MS any more personal info than they already must
| have?
| Thx, D