Name Change

[Guest]

We have Exchange 2003 and Outlook (2000 & 2002) on our PCs. To accomodate a
newly married employee, we established an account for her new name. we then
added that mailbox to her profile. It took but then would not open. We have
done this on other PCs with no problem. Her PC has Outlook 2000.

 

[Plain Plow]

Boomer JM,

I have a similar setup here. What I usually do is just change the
person's name in Active Directory and add the new email address(es) to
that original user profile.

But in your case, I wonder if the existing user account has rights to
that new account. Can you open the new account in your Outlook?
Rejoice in the Lord always,
Paul

 

[Plain Plow]

Boomer JM,

I have a similar setup here. What I usually do is just change the
person's name in Active Directory and add the new email address(es) to
that original user profile.

But in your case, I wonder if the existing user account has rights to
that new account. Can you open the new account in your Outlook?
Rejoice in the Lord always,
Paul

 

[Guest]

That is what we did in the past. But there is a way to add an additional
Mailbox to an existing profile. We have done this in the past month in other
cases without a problem. This time, the added mailbox shows in the Folder
view, but will not open. ??????????

 

[Milly Staples [MVP - Outlook]]

Depending on your version, Control Panel->Mail Icon->View or Change->mail
accounts->highlight your Exchange account->Change=>more Settings->advanced.
Add the mailbox there.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Boomer JM asked:

| That is what we did in the past. But there is a way to add an
| additional Mailbox to an existing profile. We have done this in the
| past month in other cases without a problem. This time, the added
| mailbox shows in the Folder view, but will not open. ??????????
|
| "Plain Plow" wrote:
|
|| Boomer JM,
||
|| I have a similar setup here. What I usually do is just change the
|| person's name in Active Directory and add the new email address(es)
|| to that original user profile.
||
|| But in your case, I wonder if the existing user account has rights to
|| that new account. Can you open the new account in your Outlook?
|| Rejoice in the Lord always,
|| Paul

 

[Guest]

My problem is not with the process to add the additional mailbox. It showed
in the Folders. But it would NOT open, giving some generic message that said
nothing. Does anyone have an idea why it would not open?

 

[Plain Plow]

What is the message? It literally says nothing?