Mysterious system shutdown

[Tim]

My daughter's laptop computer, running Win XP home, shuts
down abrubtly, no error message, nothing, periodically.
It occurs whether the system is on battery or ac power.

I have recently gone through a lengthy process of virus
removal with a helpful techie on Tech Support Guys, and
all of the virus symptoms seem to have disappeared.
However, when I attempt to run a full system scan using
updated NAV, the system invariably shuts down before the
scan is complete.

Any hints would be appreciated, I know I haven't given
all of the technical details here but if anyone has any
ideas I will elaborate. Thanks to anyone who may be able
to assist in advance...

 

[Rich Barry]

Tim, check here. Though if your daughter's laptop had a virus it may not
be completely removed.
http://aumha.org/win5/a/shtdwnxp.htm Check here for more info on
the virus removal www.pchell.com

 

[Guest]

Tim

Did you find a resolution to this? I seem to be having the same problem

Thanks
Ashley