My Windows XP help and support center is broken

[Guest]

My help and support is still not working properly.

1) some links get the "cannot display the page" message.
2) some gif files are not displaying but show the red X with message.
3) XOX appears at some places in text.

I've checked to make sure active scripting is enabled and it is.

My Windows XP pro is up to date with SP2.

I don't understand the suggestion on earlier posts aboutt moving the
directory.

Is is possible to just reinstall "Help and support"?
Any other suggestions?

 

[Ramesh [MVP]]

Active Scripting for the My Computer Zone.

Clicking "Related Topics" and other hyperlinks cause "Cannot display the page" error in Help and Support Center:
http://www.winxptutor.com/helpctrscripting.htm

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org
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Using ToolbarCop to remove the unwanted Toolband, Toolbar Icons and BHO:
http://windowsxp.mvps.org/toolbarcop.htm
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The Parasite Fight - Quick Fix Protocol:
http://aumha.org/a/quickfix.php
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My help and support is still not working properly.

1) some links get the "cannot display the page" message.
2) some gif files are not displaying but show the red X with message.
3) XOX appears at some places in text.

I've checked to make sure active scripting is enabled and it is.

My Windows XP pro is up to date with SP2.

I don't understand the suggestion on earlier posts aboutt moving the
directory.

Is is possible to just reinstall "Help and support"?
Any other suggestions?

 

[Guest]

Yes. I checked for both hkey_current_user and hkey_local_machine as the link
you gave suggested.

 

[Ramesh [MVP]]

Hi,

1) some links get the "cannot display the page" message.
2) some gif files are not displaying but show the red X with message.
3) XOX appears at some places in text.

Which page, for example causes these symptoms? Navigation path would be appreciated.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org