My PowerPoint file keeps trying to access the Internet

M

Mary

I'm using PowerPoint 2000 on Windows XP.

I received a PowerPoint file earlier today from a colleague with which I've
had intermittent problems.

First off I notice that he hadn't been using our usual template so I pasted
the slides into a new template. The file is 100 pages with a filesize of
about 800KB. It's mostly text with a few graphics -- nothing complicated.
But nevertheless, it has been behaving strangely. The thing I notitced first
it my firewall (ZoneAlarm) was telling me that the PowerPoint application
was trying to access the Internet. There are no hyperlinks in the file and
no linked objects, so why should it try to access the internet? I said no
each time. Also at times the file would freeze for a minute on using the
Find/Replace function and sometimes it would freeze when simply paging down.
A couple of times, I was forced to close out of PowerPoint and restart when
I got the message "PowerPoint found an error it can't correct. You should
save presentations, quit and then restart PowerPoint". One both occasions I
was able to reopen the file and continue working on it.

I'm using PowerPoint 2000 on Windows XP. I ran Office 2000 Detect and Repair
at one stage this afternoon, but I didn't notice any improvement in the file
afterwards.

The suggestions for fixing PPT files usually include copying and pasting the
slides into a new template -- I did that right at the beginning but it
didn't help. Is there some way to isolate the problem in a PowerPoint file?

One thing I noticed with the original file was that the underlying template
was not in a typcial template folder. It was located at C:\Documents and
Settings\User\LocalSettings|TempInternet Files\OLK13\template.dot rather
than the more typical C:\Documents and Settings\User\Application
Data\Microsoft\Templates\<template_name>. Could using a template from a
location like that cause problems?
 
E

Echo S

One thought comes to mind immediately here, Mary. See if deleting the
graphics and any clipart resolves the issue at all. I don't know if it
will or not, but would you let us know one way or the other?

The thought behind this is that perhaps the colleague copied one of the
graphics from the internet and pasted directly into PPT. Sometimes that
will cause the kind of thing you're seeing.
 
M

Mary

Echo,
There is one graphic in the presentation that appears to have been copied
from the Internet. This morning on opening the presentation it tried to
access the Internet twice again. Then I copied the suspect slide into a
separate file but it's not doing anything abnormal. Then I went back to the
original but can't seem to get it to repeat yesterday's misbehavior.
The IP addresses that PPT tried to access today are 207.69.188.185:1135 and
127.0.0.1:53. Typing these addresses into my browser gets me nowhere. Do the
numbers after the colon mean the addresses are on an intranet or something?
Thanks.

Echo S said:
One thought comes to mind immediately here, Mary. See if deleting the
graphics and any clipart resolves the issue at all. I don't know if it
will or not, but would you let us know one way or the other?

The thought behind this is that perhaps the colleague copied one of the
graphics from the internet and pasted directly into PPT. Sometimes that
will cause the kind of thing you're seeing.

--
Echo [MS PPT MVP]
http://www.echosvoice.com
I'm using PowerPoint 2000 on Windows XP.

I received a PowerPoint file earlier today from a colleague with which I've
had intermittent problems.

First off I notice that he hadn't been using our usual template so I pasted
the slides into a new template. The file is 100 pages with a filesize of
about 800KB. It's mostly text with a few graphics -- nothing complicated.
But nevertheless, it has been behaving strangely. The thing I notitced first
it my firewall (ZoneAlarm) was telling me that the PowerPoint application
was trying to access the Internet. There are no hyperlinks in the file and
no linked objects, so why should it try to access the internet? I said no
each time. Also at times the file would freeze for a minute on using the
Find/Replace function and sometimes it would freeze when simply paging down.
A couple of times, I was forced to close out of PowerPoint and restart when
I got the message "PowerPoint found an error it can't correct. You should
save presentations, quit and then restart PowerPoint". One both occasions I
was able to reopen the file and continue working on it.

I'm using PowerPoint 2000 on Windows XP. I ran Office 2000 Detect and Repair
at one stage this afternoon, but I didn't notice any improvement in the file
afterwards.

The suggestions for fixing PPT files usually include copying and pasting the
slides into a new template -- I did that right at the beginning but it
didn't help. Is there some way to isolate the problem in a PowerPoint file?

One thing I noticed with the original file was that the underlying template
was not in a typcial template folder. It was located at C:\Documents and
Settings\User\LocalSettings|TempInternet Files\OLK13\template.dot rather
than the more typical C:\Documents and Settings\User\Application
Data\Microsoft\Templates\<template_name>. Could using a template from a
location like that cause problems?
 
E

Echo S

Wow, I don't know what those sites are, Mary. I looked them up on WhoIs
(http://www.arin.net/tools/index.html) but I just got Earthlink and Arin
itself as results. Hopefully someone else with more knowledge in that
area can offer some insight.

Hopefully the presentation won't have any more wonkies, but if so, maybe
just delete the slide out of there and recreate it with a different
graphic--or even with the same graphic, if you can find it. Right-click
it in Internet Explorer, "save target as" to your computer, then insert
that image file into PPT.

--
Echo [MS PPT MVP]
http://www.echosvoice.com
Echo,
There is one graphic in the presentation that appears to have been copied
from the Internet. This morning on opening the presentation it tried to
access the Internet twice again. Then I copied the suspect slide into a
separate file but it's not doing anything abnormal. Then I went back to the
original but can't seem to get it to repeat yesterday's misbehavior.
The IP addresses that PPT tried to access today are 207.69.188.185:1135 and
127.0.0.1:53. Typing these addresses into my browser gets me nowhere. Do the
numbers after the colon mean the addresses are on an intranet or something?
Thanks.

Echo S said:
One thought comes to mind immediately here, Mary. See if deleting the
graphics and any clipart resolves the issue at all. I don't know if it
will or not, but would you let us know one way or the other?

The thought behind this is that perhaps the colleague copied one of the
graphics from the internet and pasted directly into PPT. Sometimes that
will cause the kind of thing you're seeing.

--
Echo [MS PPT MVP]
http://www.echosvoice.com
I'm using PowerPoint 2000 on Windows XP.

I received a PowerPoint file earlier today from a colleague with which I've
had intermittent problems.

First off I notice that he hadn't been using our usual template so I pasted
the slides into a new template. The file is 100 pages with a filesize of
about 800KB. It's mostly text with a few graphics -- nothing complicated.
But nevertheless, it has been behaving strangely. The thing I notitced first
it my firewall (ZoneAlarm) was telling me that the PowerPoint application
was trying to access the Internet. There are no hyperlinks in the file and
no linked objects, so why should it try to access the internet? I said no
each time. Also at times the file would freeze for a minute on using the
Find/Replace function and sometimes it would freeze when simply paging down.
A couple of times, I was forced to close out of PowerPoint and restart when
I got the message "PowerPoint found an error it can't correct. You should
save presentations, quit and then restart PowerPoint". One both occasions I
was able to reopen the file and continue working on it.

I'm using PowerPoint 2000 on Windows XP. I ran Office 2000 Detect and Repair
at one stage this afternoon, but I didn't notice any improvement in the file
afterwards.

The suggestions for fixing PPT files usually include copying and pasting the
slides into a new template -- I did that right at the beginning but it
didn't help. Is there some way to isolate the problem in a PowerPoint file?

One thing I noticed with the original file was that the underlying template
was not in a typcial template folder. It was located at C:\Documents and
Settings\User\LocalSettings|TempInternet Files\OLK13\template.dot rather
than the more typical C:\Documents and Settings\User\Application
Data\Microsoft\Templates\<template_name>. Could using a template from a
location like that cause problems?
 
S

Steve Rindsberg, PPTMVP

There is one graphic in the presentation that appears to have been copied
from the Internet. This morning on opening the presentation it tried to
access the Internet twice again. Then I copied the suspect slide into a
separate file but it's not doing anything abnormal. Then I went back to the
original but can't seem to get it to repeat yesterday's misbehavior.
The IP addresses that PPT tried to access today are 207.69.188.185:1135 and
127.0.0.1:53. Typing these addresses into my browser gets me nowhere. Do the
numbers after the colon mean the addresses are on an intranet or
something?

207.69.188.185 is ns1.mindspring.com - in all probabability a DNS server.
127.0.0.1 is "localhost" - your own PC

1135 and 53 are the port numbers it's trying to access.

From the port numbers list at http://www.iana.org/assignments/port-numbers
domain 53/tcp Domain Name Server
domain 53/udp Domain Name Server

# 1124-1154 Unassigned

It might help to hop out to a command prompt and type:

netstat -a

when this pops up the next time. More info, anyhow.

This could mean simply that there's a human-friendly domain name in a url
that PPT's trying to resolve into an IP address. Which gets you back to the
original problem of trying to locate it.

Hmm. Try saving the presentation as HTML then do a text search on the files
it makes, looking for e.g. "http"



Thanks.

Echo S said:
One thought comes to mind immediately here, Mary. See if deleting the
graphics and any clipart resolves the issue at all. I don't know if it
will or not, but would you let us know one way or the other?

The thought behind this is that perhaps the colleague copied one of the
graphics from the internet and pasted directly into PPT. Sometimes that
will cause the kind of thing you're seeing.

--
Echo [MS PPT MVP]
http://www.echosvoice.com
I'm using PowerPoint 2000 on Windows XP.

I received a PowerPoint file earlier today from a colleague with which I've
had intermittent problems.

First off I notice that he hadn't been using our usual template so I pasted
the slides into a new template. The file is 100 pages with a filesize of
about 800KB. It's mostly text with a few graphics -- nothing complicated.
But nevertheless, it has been behaving strangely. The thing I notitced first
it my firewall (ZoneAlarm) was telling me that the PowerPoint application
was trying to access the Internet. There are no hyperlinks in the file and
no linked objects, so why should it try to access the internet? I said no
each time. Also at times the file would freeze for a minute on using the
Find/Replace function and sometimes it would freeze when simply paging down.
A couple of times, I was forced to close out of PowerPoint and restart when
I got the message "PowerPoint found an error it can't correct. You should
save presentations, quit and then restart PowerPoint". One both occasions I
was able to reopen the file and continue working on it.

I'm using PowerPoint 2000 on Windows XP. I ran Office 2000 Detect and Repair
at one stage this afternoon, but I didn't notice any improvement in
the
pasting
 
R

Robert Lerner

Mary, I've seen this happen when a graphic was copied from the Internet and
pasted into a slide. There's not much skill needed to do this, but one does
need to know NOT to paste normally. You should paste special and then paste
as something other than the HTML selection. Better yet, don't copy at all,
but rather save the graphic and then insert it into the slide. That also
strips it from HTML coding.

Pasting a graphic directly into a slide by using the normal paste command
will paste as HTML format. The graphic might have a link embedded or other
HTML code, which can then be embedded in your PowerPoint file. So, be aware
of that and do not use the normal paste command when snarfing from the Net.

I have found re-copying the graphic fixes the problem. In the slide, simply
copy the graphic and then paste it special as a jpeg, gif, or whatever.
 
M

Mary

Steve,

I think you hit the nail on the head! I saved the file in HTML format and
viewed it in IE. When I viewed the source information of the slide where the
suspect graphic appears it showed me the URL from which it was captured. I'm
not sure how how the author pasted the graphic in originally. He has been
very silent once he got the file back in one piece.

Do you think this was the cause of all the problems I experienced with the
file or might the location of the original template have been a factor too.
The owner of the file was told yesterday that his installation of PPT was
corrupt and he would have to reinstall
the program.

Robert,
You said you had a similar problem with graphics pasted in from the
Internet. What kind of problems did it cause in your case?

Thanks.
Mary


Steve Rindsberg said:
There is one graphic in the presentation that appears to have been copied
from the Internet. This morning on opening the presentation it tried to
access the Internet twice again. Then I copied the suspect slide into a
separate file but it's not doing anything abnormal. Then I went back to the
original but can't seem to get it to repeat yesterday's misbehavior.
The IP addresses that PPT tried to access today are 207.69.188.185:1135 and
127.0.0.1:53. Typing these addresses into my browser gets me nowhere. Do the
numbers after the colon mean the addresses are on an intranet or
something?

207.69.188.185 is ns1.mindspring.com - in all probabability a DNS server.
127.0.0.1 is "localhost" - your own PC

1135 and 53 are the port numbers it's trying to access.

From the port numbers list at http://www.iana.org/assignments/port-numbers
domain 53/tcp Domain Name Server
domain 53/udp Domain Name Server

# 1124-1154 Unassigned

It might help to hop out to a command prompt and type:

netstat -a

when this pops up the next time. More info, anyhow.

This could mean simply that there's a human-friendly domain name in a url
that PPT's trying to resolve into an IP address. Which gets you back to the
original problem of trying to locate it.

Hmm. Try saving the presentation as HTML then do a text search on the files
it makes, looking for e.g. "http"



Thanks.

Echo S said:
One thought comes to mind immediately here, Mary. See if deleting the
graphics and any clipart resolves the issue at all. I don't know if it
will or not, but would you let us know one way or the other?

The thought behind this is that perhaps the colleague copied one of the
graphics from the internet and pasted directly into PPT. Sometimes that
will cause the kind of thing you're seeing.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Mary wrote:

I'm using PowerPoint 2000 on Windows XP.

I received a PowerPoint file earlier today from a colleague with
which
I've
had intermittent problems.

First off I notice that he hadn't been using our usual template so I pasted
the slides into a new template. The file is 100 pages with a
filesize
of notitced
first file
and said
no paging
down. restart
when and
Repair the pasting PowerPoint
file?
from
 
S

Steve Rindsberg, PPTMVP

I think you hit the nail on the head!

No wonder my forehead's sore. But it's all worth it to see you smile. ;-)
I saved the file in HTML format and
viewed it in IE. When I viewed the source information of the slide where the
suspect graphic appears it showed me the URL from which it was captured. I'm
not sure how how the author pasted the graphic in originally. He has been
very silent once he got the file back in one piece.

Do you think this was the cause of all the problems I experienced with the
file or might the location of the original template have been a factor
too.

I suppose it's possible that the original template might have had linked
images and that somehow the link propagated itself into the presentation you
have; ordinarily, it shouldn't matter. PowerPoint doesn't link to
templates or access them except when they're first applied. The template
contents are contained within the PPT file itself (which is why you can save
any PPT as a template/POT again).

So what happens if you delete that particular graphic from the PPT and
resave? Does it behave?

Or you could try deliberately botching the link (but pointing it to the
local drive) in the HTML where it occurs, then open the HTML back into
PowerPoint to create a new version of the presentation.

Are we lovin' this Weird Science or what? ;-)
The owner of the file was told yesterday that his installation of PPT was
corrupt and he would have to reinstall
the program.

Robert,
You said you had a similar problem with graphics pasted in from the
Internet. What kind of problems did it cause in your case?

Thanks.
Mary


Steve Rindsberg said:
There is one graphic in the presentation that appears to have been copied
from the Internet. This morning on opening the presentation it tried to
access the Internet twice again. Then I copied the suspect slide into a
separate file but it's not doing anything abnormal. Then I went back
to
the
original but can't seem to get it to repeat yesterday's misbehavior.
The IP addresses that PPT tried to access today are
207.69.188.185:1135
and
127.0.0.1:53. Typing these addresses into my browser gets me nowhere.
Do
the
numbers after the colon mean the addresses are on an intranet or
something?

207.69.188.185 is ns1.mindspring.com - in all probabability a DNS server.
127.0.0.1 is "localhost" - your own PC

1135 and 53 are the port numbers it's trying to access.

From the port numbers list at http://www.iana.org/assignments/port-numbers
domain 53/tcp Domain Name Server
domain 53/udp Domain Name Server

# 1124-1154 Unassigned

It might help to hop out to a command prompt and type:

netstat -a

when this pops up the next time. More info, anyhow.

This could mean simply that there's a human-friendly domain name in a url
that PPT's trying to resolve into an IP address. Which gets you back to the
original problem of trying to locate it.

Hmm. Try saving the presentation as HTML then do a text search on the files
it makes, looking for e.g. "http"



Thanks.

One thought comes to mind immediately here, Mary. See if deleting the
graphics and any clipart resolves the issue at all. I don't know if it
will or not, but would you let us know one way or the other?

The thought behind this is that perhaps the colleague copied one of the
graphics from the internet and pasted directly into PPT. Sometimes that
will cause the kind of thing you're seeing.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Mary wrote:

I'm using PowerPoint 2000 on Windows XP.

I received a PowerPoint file earlier today from a colleague with which
I've
had intermittent problems.

First off I notice that he hadn't been using our usual template so I
pasted
the slides into a new template. The file is 100 pages with a
filesize
of
about 800KB. It's mostly text with a few graphics -- nothing
complicated.
But nevertheless, it has been behaving strangely. The thing I notitced
first
it my firewall (ZoneAlarm) was telling me that the PowerPoint
application
was trying to access the Internet. There are no hyperlinks in the file
and
no linked objects, so why should it try to access the internet? I said
no
each time. Also at times the file would freeze for a minute on
using
the
Find/Replace function and sometimes it would freeze when simply paging
down.
A couple of times, I was forced to close out of PowerPoint and restart
when
I got the message "PowerPoint found an error it can't correct. You
should
save presentations, quit and then restart PowerPoint". One both
occasions I
was able to reopen the file and continue working on it.

I'm using PowerPoint 2000 on Windows XP. I ran Office 2000 Detect and
Repair
at one stage this afternoon, but I didn't notice any improvement
in
the
file
afterwards.

The suggestions for fixing PPT files usually include copying and pasting
the
slides into a new template -- I did that right at the beginning
but
it C:\Documents
and from
 
M

Mary

Steve:
In the orginal file, as soon as I change to Slide Sorter view it makes the
first attempt to connect to the Internet. Once I deleted the web graphic
this is no longer the case. After deleting the graphic and viewed the file
again in IE and the URL is gone. The file seems to be behaving normally now.
As for keeping the graphic and botching the link -- in this case, since the
URL has led me to the original, I can just replace as a TIF. If I did need
to botch the link, I would need to be careful to point to a folder that was
also likely to be found on other users machines or else we would have the
same problem again, right?
So the poor old graphic just wanted to phone home. We just needed to to cut
the cord!
Thanks for all you help with this. Sorry about the hole in your forehead :}

Steve Rindsberg said:
I think you hit the nail on the head!

No wonder my forehead's sore. But it's all worth it to see you smile. ;-)
I saved the file in HTML format and
viewed it in IE. When I viewed the source information of the slide where the
suspect graphic appears it showed me the URL from which it was captured. I'm
not sure how how the author pasted the graphic in originally. He has been
very silent once he got the file back in one piece.

Do you think this was the cause of all the problems I experienced with the
file or might the location of the original template have been a factor
too.

I suppose it's possible that the original template might have had linked
images and that somehow the link propagated itself into the presentation you
have; ordinarily, it shouldn't matter. PowerPoint doesn't link to
templates or access them except when they're first applied. The template
contents are contained within the PPT file itself (which is why you can save
any PPT as a template/POT again).

So what happens if you delete that particular graphic from the PPT and
resave? Does it behave?

Or you could try deliberately botching the link (but pointing it to the
local drive) in the HTML where it occurs, then open the HTML back into
PowerPoint to create a new version of the presentation.

Are we lovin' this Weird Science or what? ;-)
The owner of the file was told yesterday that his installation of PPT was
corrupt and he would have to reinstall
the program.

Robert,
You said you had a similar problem with graphics pasted in from the
Internet. What kind of problems did it cause in your case?

Thanks.
Mary
into
nowhere.
Do to
the
if
it
will or not, but would you let us know one way or the other?

The thought behind this is that perhaps the colleague copied one
of
the
graphics from the internet and pasted directly into PPT. Sometimes that
will cause the kind of thing you're seeing.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Mary wrote:

I'm using PowerPoint 2000 on Windows XP.

I received a PowerPoint file earlier today from a colleague with which
I've
had intermittent problems.

First off I notice that he hadn't been using our usual template
so
I the
file I
said Detect
and but
 

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