My documents access denied

[Alex]

Hi

On my Win2003 domain I redirect users to a My Documents folder on the
network (each have their own of course). This works perfectly, except
for Outlook XP can't seem to access it.

If they attach a file from the "my documents" folder via the paperclip
button they get "access denied" (note files from other network drives
actually work). However can work around this by dragging an attachment
from the "my documents" folder area onto the message itself and it
works without a problem.

Is it a setting in group policy editor perhaps (can't find it)?

Cheers...

Alex

 

[Brian Tillman]

If they attach a file from the "my documents" folder via the paperclip
button they get "access denied" (note files from other network drives
actually work). However can work around this by dragging an attachment
from the "my documents" folder area onto the message itself and it
works without a problem.

Sounds to me like the browser widget is trying to browse through a folder to
which they have no access, but if they drag from the directory containing
file they wish to attach, there's no problem because there's no browsing
going on. I don't believe this is an Outlook problem, but is a Windows
problem. DO they have any network drives attached?

 

[Alex]

The my documents folder for each user is mapped like this for
example:

\\ServerName\mydocuments$\Alex Shirley\Alex Shirley's Documents

Folder/share permissions are set up as recommended in white papers.

My documents folder path is stated in GPO (via the editor).

There are network drives attached for their departments which work
perfectly well in any scenario (including outlook).
My documents folder isn't mapped as a drive letter.

Many thanks Brian...

 

[Alex]

You appear to be right, it's happening with all office applications (I
should have checked this earlier).