mso97.dll

[Guest]

I upgraded from Win98 to XP and now power point won't open--missing mso97.dll
file missing. Original program from computer won't load in new operating
system. Any ideas to load file?

 

[Sonia]

How did you do the upgrade? Did you reformat your C: drive, install Windows XP
and then reinstall all of your programs, including PowerPoint?
--

Sonia Coleman
Microsoft PowerPoint MVP Team
Autorun Software, Templates and Tutorials
http://www.soniacoleman.com

 

[Guest]

I did not reformat the C drive. I used the XP upgrade disc, and followed the
prompts. I uninstalled Norton anti virus proir to the upgrade

 

[Sonia]

Which means that you haven't installed Office in Windows XP. The files are
still there and you can click on POWERPNT.EXE, but it isn't installed in the
Windows Registry. Pop your Office CD in your drive and install it. Then you
will be able to run PowerPoint.

 

[Guest]

The cd's that I have are Works Suite 99 a 4 disc set. A Gateway CD system
restoration disc, and Windows 98 for distribution with a new computer. Is
the program hiding somewhere on these discs?

 

[Sonia]

I have no idea. When you buy a system like that, with a restoration disc, it
restores your system to the state it was in when you bought it. That is, you
will re-install Windows 98. PowerPoint is normally not included with an
off-the-shelf system. Did you purchase PowerPoint or Office separately? You
probably need to call Gateway so they can help you figure out what you purchased
with the machine.

 

[Steve Rindsberg]

Yep, this is a common problem when you buy an "off-the-shelf" machine. The
version of Office that is loaded is licensed very specifically for the machine
"as sold" and vendors often do not provide the CD's for that reason.

FWIW

Thinking about buying PowerPoint or Office pre-installed on a new computer?
http://www.rdpslides.com/pptfaq/FAQ00704.htm

 

[Guest]

There are two methods listed here. Method 1 shows my bindirpath to be
C:\program files\microsoft office. When trying to assign a drive letter I
receive the error message the network path \\program files\microsoft office
could not be found.
Method 2 My mso97.dll file is not allowed to be moved to C:\program
files\microsoft office (I don't have the subfolder office) because the
source and destination file names are the same.

 

[Sonia]

Since PowerPoint isn't installed at all, fixing a couple of files isn't going to
help. You're either going to have to revert to Windows 98 and restore the
system to the state it was in when you purchased it, which includes Office 97,
or you need to purchase a copy of Office or a standalone version of PowerPoint.
The benefits are that you'll have the latest and greatest version, but if you
were happy with PowerPoint 97 it may not be worth the money to you.