It will diagnose a template problem. /a means no templates. So if it works it will narrow it down to a template (where some settings, incl toolbars, are stored) or a broader problem.
Switch Meaning
Blank Starts a new Word window in an existing instance of Word.
/a Starts Word without a template (including startup addins) Word 6 only
Starts Word without a template (including startup addins) or options stored inthe registry, Word 95, 97, & 2000. only
/c Starts Word and runs Netmeeting. Word 2000 only.
/l Load a specific addin Word 95, 97, & 2000 only
/n No new default document
/m Runs a macro [/mmacroname] or prevent autoexec from running [/m] Word 6, 95, 97, & 2000.
Run a macro [/mmacroname] Word 1 & 2 only
Cannot be used with the /t switch
/t Bases a new document on the specified document Word 95, 97, & 2000.
Starts the Tutorial Word 1 only
/w Without displaying Tip Of The Day Word 6 only
Starts a new instance of Word. Word 2000 only.
/x Starts a new instance of Word that only accepts one DDE conversation. Used by the Windows shell for printing. Word 97 & 2000.
/regserver Registers Word in the registry. Word 95, 97, & 2000.
/unregserver Unregisters Word in the registry. Word 95, 97, & 2000.
Filename Opens a file
Filename Filename Opens multiple files Word 6, 95, 97, & 2000.
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How to lose a war in Iraq
http://webdiary.com.au/cms/?q=node/1335#comment-48641
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Yvonne said:
Hi David,
Not at their pc now but at the other end of town. Shall have another go
tomorrow and report back. What should I expect to find from start run
winword /a?
Yvonne