MS Fingerprint Reader---"Catastrophic Failure"

[Guest]

I am runinng Win XP Pro, and installed the MS Keyboard with the Fingerprint
Reader, when I went to register the software I rec'd and error message
"Catastrophic Failure" any idea what caused this and how I fix it? TEch
Support is stumped Help!

 

[Carey Frisch [MVP]]

Visit: http://www.microsoft.com/hardware/mouseandkeyboard/support/registration.mspx

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.mspx

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:

| I am runinng Win XP Pro, and installed the MS Keyboard with the Fingerprint
| Reader, when I went to register the software I rec'd and error message
| "Catastrophic Failure" any idea what caused this and how I fix it? TEch
| Support is stumped Help!

 

[JohnWorley]

Visit:
http://www.microsoft.com/hardware/mouseandkeyboard/support/registration.mspx

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.mspx

--------------------------------------------------------------
----------------

:

| I am runinng Win XP Pro, and installed the MS Keyboard with
the Fingerprint
| Reader, when I went to register the software I rec'd and
error message
| "Catastrophic Failure" any idea what caused this and how I
fix it? TEch
| Support is stumped Help!

Right click my computer, goto properties, then advanced tab, Then Data
Execution Prevention. Put a Dot in Turn On DEP for all Programmes And
Services Except those I Select.
Then click on ADD and Browse to Programmes and click on the
DigitalPersona Folder, then click on the BIN FILE and ADD all the BIN
FILES to the DEP window, click apply click OK and you should now be
presented with the FingerPrint Register Window. It worked for me on
WinXP Home so I assume it will work with Pro.
Good Luck. John.

 

[Guest]

That worked!!! Thanks John

Right click my computer, goto properties, then advanced tab, Then Data
Execution Prevention. Put a Dot in Turn On DEP for all Programmes And
Services Except those I Select.
Then click on ADD and Browse to Programmes and click on the
DigitalPersona Folder, then click on the BIN FILE and ADD all the BIN
FILES to the DEP window, click apply click OK and you should now be
presented with the FingerPrint Register Window. It worked for me on
WinXP Home so I assume it will work with Pro.
Good Luck. John.

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