Moving msg leaves a copy in the original folder

  • Thread starter Thread starter Guest
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Guest

I'm using Outlook 2000.
I created the following rule - using the wizard.
Apply this rule after the msg arrives with CUSTOMER QUESTION in the Subject move it to the CUSTOMER folder.

This rule moves the msg just like it should, but leaves a copy in the original folder(in-box)

How do I make it move the msg not copy it?

Thanks
 
Do you have more rules configured? Then add the action "and stop processing
rules" to the rule

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Dvanmoorlehem said:
I'm using Outlook 2000.
I created the following rule - using the wizard.
Apply this rule after the msg arrives with CUSTOMER QUESTION in the
Click to expand...
Subject move it to the CUSTOMER folder.
 
And have added the stop processing more rules action?

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Roady [MVP]
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Doug said:
Yes, I have about 10 rules all doing the same thing - with different
Click to expand...
subjects or senders.
 
Maybe I'm just confused, but if I add "the stop processing" woun't it stop running all my other rules?
 
Yes, for that specific message. This will prevent that two rules apply to
the same message creating duplicates.
FI; when you have a rule that moves based on the subject and one that is
based on the sender both move to a different folder. When a message arrives
that have both the specific sender and the specific subject the message gets
copied to both folders.

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Roady [MVP]
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Doug said:
Maybe I'm just confused, but if I add "the stop processing" woun't it stop
Click to expand...
running all my other rules?
 
Roady
THANKS I will try the "STOP PROCESSING
I was under the misconception that STOP PROCESSING would stop all rules on all messages

Doug
 
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