mouse and keyboard froze at log on screen

[tmckay]

my lap top with xp loads and at the user log in screen the mouse and key
board freezez? any ? help! please.

 

[Mark Adams]

my lap top with xp loads and at the user log in screen the mouse and key
board freezez? any ? help! please.

Does it work okay in safe mode? If so, do a System Restore in safe mode to a
time before the problem started.

 

[tmckay]

No it doesnt show up in safe mode, It`s not in device mngr or in my computer?

Thanks mark

 

[Mark Adams]

No it doesnt show up in safe mode, It`s not in device mngr or in my computer?

Thanks mark

No, do the mouse and keyboard work in safe mode?

 

[Singapore Computer Service]

Hello,

Are you sure it is your mouse and keyboard freezing, and not the whole
system? How do you know it is only the mouse and keyboard freezing?

Did you add any new hardware or install any new software recently before the
problem occurred?

Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
http://www.bootstrike.com/VHSVideoConvert/

 

[tmckay]

Thanks mark its all fixed for now anyway.

No, do the mouse and keyboard work in safe mode?

 

[Singapore Computer Service]

Hello,

You're welcome.

Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
http://www.bootstrike.com/VHSVideoConvert/