monitor keeps going blank

[Guest]

Hi, I have reaccuring problem with my monitor. A few days ago i was having a
video card hardware error, that said R300 was not responding but has now
recovered. That seems to have stopped. Along side this problem whilst using
my computer with no particular pattern my monitor goes black and the DELL
logo appears on my screen for a few seconds and then goes back to what I was
doing. Sometimes it does it five or six times in row, sometimes not for an
hour then just once or twice. I have been in contact with dell, we have
checked all sleep mode settings, done system restore and today, uninstalled
and reinstalled video drivers. But the problem is still there. I have not
changed anything, I dont play games on my computer and have not used any
websites that I wouldnt normally use. I just dont understand. My computer is
only three months old, so I just dont understand what it is, its becoming
extremely frustrating for me. If anyone has any idea what this may be I would
be extremely grateful. Any advice would be welcomed greatly. Thank you in
advance to anyone can shed any light on this.

 

[Guest]

Hi, I have just tried this but it still has not corrected the problem.
Anymore ideas, thanks.

 

[JW]

If it is not the monitor or the cable I certainly suspect the video card
itself since it was reporting errors and now the problem has gotten worse
and the card just stops outputting instead.

 

[Guest]

I also have the same problem amongst others with Windows vista so much so I
think its garbage.......but.....I've noticed that my monitor sometimes starts
up first time but 90% its just a blank screen after the blue dell logo but i
noticed i can type in my password and the monitor comes on and I get the
message R300 display driver stopped working but has been repaired. Would
re-installing all the drivers help as surely it cant all be faulty video
cards? I'm planning on trying that tonight and if that doesnt work the pc is
getting thrown out the window and i'm buying a mac!

 

[JW]

You need to get in touch with DELL support again and make sure that if the
person does not obviously have a definite solution from their database based
on your description that they are not guessing at what you should do. If it
appears that they are just guessing ask to be transferred to Level 2
support.

 

[Guest]

I have been getting the same Problem on my new dell, dell have no solution
other than to download the lastest display drivers which in my case made the
problem worse