Modem Driver

[Robin]

I posted this a while back and didn't get any reply's so thought I'd try
again ...

I have a Toshiba Satellite with an internal modem. I want to uninstall the
hardware specific drivers on the modem and install generic ones. This is
what happens:
1. I delete the modem
2. I select to ADD a modem and choose "Don't detect, I will select from a
list"
3. From List, I select 'Standard 56000 bps Modem"
4. Click Next then I get a window that says "On which ports do you want to
install it"
- 'Selected Ports' is selected, and is the only option. But there are
not any ports listed to select from.

Any suggestions????? Thx!

 

[Steve C. Ray]

Do you have the ports enabled? Check your setup options for your laptop or
go into BIOS to enable the serial ports.

 

[Yves Leclerc]

You can not use the generic if the specific one was installed. XP remembers
the last configured drivers.

Y.

 

[DL]

Laptop hardware is often v.picky about the drivers used, as often the
sys.manu. will have tweaked the hardware

 

[Robin]

Can't seem to figure out how to enable the ports. Went into the CMOS and
that wasn't helpful.

 

[DL]

I think what we all mean is use the sys.reccommended driver

 

[Robin]

Original problem is that I need to use a different driver (generic) than the
hardware manufacturer specific driver. The generic, if I could get it to
stop just auto-installing the specific driver, should work. I have spoken
to other people who have also had difficulty with the specific drivers and
have found the generic's work better. In Windows 98 I don't have a problem
doing this and making it work. I'm new to XP and although it should be
capable of letting me install hardware the way I want to, it doesn't seem to
allow it.

 

[DL]

Uninstall the device, reboot, when the hardware wizard starts, cancel and
search / install drivers manually.
I have found, with a sony laptop that an origonal sony modem driver works ok
but the updated sony modem driver gave problems. I rolled back the driver.