MN-700 Router Compatability with Vista

[Guest]

I purchased a notebook computer yesterday. I tried to connect to my MN-700
router wireless network and have been unsuccessful. The computer sees the
network, which is unsecured, but will not allow me to connect. It does not
seem that the router would be the issue since the computer sees the network
but I spent an hour with a Toshiba tech support person and there conclusion
was to contact Microsoft and see if the router is compatible. Could it be a
security issue?

 

[Barb Bowman]

The MN-700 should work fine with the latest firmware. I've never run
one in insecure mode and I strongly suggest that you change this.

I purchased a notebook computer yesterday. I tried to connect to my MN-700
router wireless network and have been unsuccessful. The computer sees the
network, which is unsecured, but will not allow me to connect. It does not
seem that the router would be the issue since the computer sees the network
but I spent an hour with a Toshiba tech support person and there conclusion
was to contact Microsoft and see if the router is compatible. Could it be a
security issue?

--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[Guest]

Thanks for the response and I'll change it to secured but why can't I connect
to the wireless network?

 

[Karl Froelich [MS]]

are you runnning your MN-700 in G-only mode? there is a bug in the MN-700,
such that when run in G only mode it is out of RFC compliance w.r.t
advertised connection speeds, and some wireless adapters will not tolerate
that.

If this is your problem, try switching the router back into B+G mode, and
see if that helps.

k.

 

[Barb Bowman]

here are two general rules-
1. change the default SSID to something
2. use the strongest encryption your hardware supports
3. make sure you have the latest firmware for your router - the
firmware for the MN700 should be at
http://go.microsoft.com/fwlink/?linkid=6790

after you upgrade the firmware, go here and confirm that the MN700
passes the tests

http://www.microsoft.com/windows/using/tools/igd/default.mspx

Vista has more prompts to connect to an insecure network - you may
have missed one.

Thanks for the response and I'll change it to secured but why can't I connect
to the wireless network?

--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[Dana Cline - MVP]

My MN-700 periodically loses its wireless connectivity entirely...we've
fixed it by cycling the power off and on. Other than that, I have no
problems connecting wired or wirelessly from my Vista laptop. I will,
however, check the firmware and update if necessary.

Dana Cline - MCE MVP

 

[Dana Cline - MVP]

Barb,

The program you link to that checks/updates your firmware, doesn't run on
Vista at all...

Dana Cline - MCE MVP

 

[Barb Bowman]

run the downloaded exe in compatibility mode for XP SP2
when you get the error, go to
C:\Users\barbbowman\AppData\Local\Temp\MSBNDownloadTemp\

and run msbn.msi

does that work for you?

Barb,

The program you link to that checks/updates your firmware, doesn't run on
Vista at all...

Dana Cline - MCE MVP

--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

 

[Dana Cline - MVP]

I just ran it from my XP box. No use anyhow, as I've been at that firmware
level for years...

Dana Cline - MCE MVP

 

[Barb Bowman]

using my instructions, it should run on Vista (if needed)

I just ran it from my XP box. No use anyhow, as I've been at that firmware
level for years...

Dana Cline - MCE MVP

--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/