Missing file tree when starting FrontPage client

[Ed Ravin]

A customer of mine uses the FrontPage2002 SP3 client on a WIN XP
Pro SP2 box. The server is a Unix system, running Apache 1.3 with
the Microsoft fp2002 extensions shoehorned in. This setup has been
workiing for the past few years.

When the customer starts the FrontPage client, his web site is
not visible - the folder tree that normally lives along the left
of the screen is empty. The website works fine, all of the data
is there, but he can't use FP to edit the site.

He's tried re-publishing, re-initializing the FP server extensions
on the web server, and nothing seems to fix it. I suppose it could
be due to some mixup with the server extensions on the Web server but
I don't know where to start looking.

He also says he went to a different computer in his office and
had the same problem, which suggests that the problem is not due to
broken client software.

Any idea what might be going on here? I was able to take a sniff
of the traffic from the web server, but there were no server errors
that occurred during the startup.

Thanks,

-- Ed

 

[Steve Easton]

Tell your customer to:
Go here: http://www.95isalive.com/fixes/fpclean.htm and download FP Cleaner ( with Expression Web and
SharePoint Designer support )
Download links are at the bottom of the page.
Run the functions that clear:
The Hidden Temporary files.
The Hidden Cache (*.web) files.

Then have them run regedit and go here:
HKEY_CURRENT_USER\Software\Microsoft\FrontPage\Explorer\FrontPage Explorer\Settings

and in the right hand panel, right click the value name: Folder DetailColumns
and select delete.

Then open FP and open the web.

See if it helps.


--
Steve Easton
Microsoft MVP FrontPage
FP Cleaner
http://www.95isalive.com/fixes/fpclean.htm
Hit Me FP
http://www.95isalive.com/fixes/HitMeFP.htm

 

[Ed Ravin]

Thanks, but the customer reports that doing the stuff below doesn't
change anything.

Tell your customer to:
Go here: http://www.95isalive.com/fixes/fpclean.htm and download FP
Cleaner ( with Expression Web and
SharePoint Designer support )
Download links are at the bottom of the page.
Run the functions that clear:
The Hidden Temporary files.
The Hidden Cache (*.web) files.

Then have them run regedit and go here:
HKEY_CURRENT_USER\Software\Microsoft\FrontPage\Explorer\FrontPage
Explorer\Settings

and in the right hand panel, right click the value name: Folder DetailColumns
and select delete.

Then open FP and open the web.

See if it helps.


--
Steve Easton
Microsoft MVP FrontPage
FP Cleaner
http://www.95isalive.com/fixes/fpclean.htm
Hit Me FP
http://www.95isalive.com/fixes/HitMeFP.htm

A customer of mine uses the FrontPage2002 SP3 client on a WIN XP
Pro SP2 box. The server is a Unix system, running Apache 1.3 with
the Microsoft fp2002 extensions shoehorned in. This setup has been
workiing for the past few years.

When the customer starts the FrontPage client, his web site is
not visible - the folder tree that normally lives along the left
of the screen is empty. The website works fine, all of the data
is there, but he can't use FP to edit the site.

He's tried re-publishing, re-initializing the FP server extensions
on the web server, and nothing seems to fix it. I suppose it could
be due to some mixup with the server extensions on the Web server but
I don't know where to start looking.

He also says he went to a different computer in his office and
had the same problem, which suggests that the problem is not due to
broken client software.

Any idea what might be going on here? I was able to take a sniff
of the traffic from the web server, but there were no server errors
that occurred during the startup.

Thanks,

-- Ed
--
Ed Ravin | "The law, in its majestic equality, forbids the rich as
| well as the poor to sleep under bridges, to beg in the
eravin@ | streets, and to steal bread."
panix.com | --Anatole France, Le Lys Rouge [1894]