Missing file message

[Henry]

When I run Symantec WinDoc I get a message that I am missing the followng file,
"CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\ in
C:\Windows\system32\Macromed\Flash\Flash9d.ocx

Is there any way to get a patch to correct this problem?

 

[PD43]

When I run Symantec WinDoc I get a message that I am missing the followng file,
"CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\ in
C:\Windows\system32\Macromed\Flash\Flash9d.ocx

Is there any way to get a patch to correct this problem?

HUH?

 

[PA Bear [MS MVP]]

Please contact Symantec Support.

 

[Nepatsfan]

When I run Symantec WinDoc I get a message that I am missing the followng
file,
"CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\ in
C:\Windows\system32\Macromed\Flash\Flash9d.ocx

Is there any way to get a patch to correct this problem?

You might want to go to this site and see if Flash is installed on our system
and working properly.

Adobe Flash Player
http://www.adobe.com/shockwave/down...kwaveFlash&ogn=EN_US-gntray_dl_getflashplayer

Other than that, you might consider asking your question in a newsgroup
dedicated to Norton WinDoctor or Symantec in general.

Good luck

Nepatsfan

 

[sgopus]

A patch? NO!
However your issue seems to be a problem with Direct X, so just download the
newest macromedia flash player and you should be fine.
or talk to symantec about the missing file, it may be something they require
for windoc to run properly.

can you reinstall windoc?

 

[Bill in Co.]

HUH?

It's a problematic registry key reference, bubba. Glad to help.