Missing Actions in Windows Messenger 5.0: assistance/app sharing/whiteboard

[Kevin Normoyle]

I have 3 windows xp pro machines sharing a dlink router
that supports UPnP.

Have windows messenger 5.0.0482 and msn messenger 6.2.0133 installed
on all.

Everything is great on two of the machines. With either windows messenger
and msn messenger, I can do video, remote assistance, application sharing
and whiteboard.

On this one machine, though, I can't do remote assistance, application sharing
or whiteboard. I can do video though.

When I bring up windows messenger, the Actions list doesn't
even include the failing ones as options, whereas they are
in the Actions list on the other computers. That's the weird part.

I can't figure out why.

They are in the Actions for msn messenger, but they fail after trying
to connect. Or other machines fail when they try to do those things to
this machine.

Somehow it thinks I don't have the right stuff enabled or installed
on this one computer, but I can't figure out what.

I checked the registry and all the rtcshare.exe and rcImLby.exe entries
seem to be there.

thanks for any assistance.


-lev

 

[Kevin Normoyle]

Going to answer my own post.

It's working now.

I'm not sure why.

I installed Windows Messenger 5.0.0482
I installed MSN Messenger 6.2.0133

I used every registry hack file Jonathan
mentioned that sounded like it might apply.

I don't think I did anything else, though remember looking
at a bunch of stuff. I think the key thing may have been re-booting
or logging-off/on...although it seemed to be stuck for a couple days.

I had thought it didn't work even after doing the above, but now it
looks
like it's okay.


the registry hacks from Johnathan (see posts elsewhere)
remoteassistance.reg:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MessengerService\SessionManager]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MessengerService\SessionManager\Apps]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MessengerService\SessionManager\Apps\{1DF57D09-637A-4ca5-91B9-2C3EDAAF62FE}]
"Name"="Whiteboard"
"Path"="\"C:\\WINDOWS\\System32\\rtcshare.exe\""
"URL"="http://www.microsoft.com"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MessengerService\SessionManager\Apps\{56b994a7-380f-410b-9985-c809d78c1bdc}]
"Name"="Remote Assistance"
"URL"="http://www.microsoft.com"
"Path"="C:\\WINDOWS\\System32\\rcImLby.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MessengerService\SessionManager\Apps\{F1B1920C-6A3C-4ce7-B18C-AFAB305FD03D}]
"Name"="Application Sharing"
"Path"="\"C:\\WINDOWS\\System32\\rtcshare.exe\""
"URL"="http://www.microsoft.com"


enablemessenger.reg:

[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Messenger\Client]
"PreventRun"=dword:00000000

enablewindowsmessenger_user.reg:

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Messenger\Client]
"PreventRun"=dword:00000000