microsoft

G

Guest

why is microsoft pushing so hard for users to install sp2 if there are so
many compatibility issues with some software not working or pcs not starting
after sp2 is installed why doesnt microsoft fix the problems then push there
product?
 
C

Carey Frisch [MVP]

If you have a specific SP2 issue...

Welcome to the Microsoft Windows XP Service Pack 2 (SP2) Chat.
You can get no charge Windows XP SP2 support here:
http://support.microsoft.com/default.aspx?pr=Wxpsp2chat

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-------------------------------------------------------------------------------

:

| why is microsoft pushing so hard for users to install sp2 if there are so
| many compatibility issues with some software not working or pcs not starting
| after sp2 is installed why doesnt microsoft fix the problems then push there
| product?
 
B

Barry Watzman

1st, there isn't a "Microsoft Problem" for MS to fix.

2nd, most people are not having problems.

The "problems" generally fall into the following categories:

1. People using the wrong version. Some people are downloading
"subset" versions on one PC, trying to use them on another version.
Using the full 270 megabyte version resolves this problem.

2. People with "Prescott" CPUs and the wrong microcode in the
motherboard BIOS. This is not a Microsoft problem, the motherboard
makers need to offer a BIOS with the correct microcode, and the owners
need to update the BIOS.

3. People with firewall issues. These people don't really have a
problem, but they do need to configure their operating systems to
support the software that they are using. It's a matter of a few mouse
clicks to tell Windows that it's "OK" for that particular program to do
something that looks, to the operating system, suspiciously like a
security problem.

4. Software programs -- not Windows, but the applications -- that are
genuinely badly written and that need to be re-written. This is the
problem of the software publishers, not Microsoft. Examples include
software that execute code from the data segment (thus violating "data
execution protection" in new processors).

I'm not aware of any problems that anyone is having with SP2 that
doesn't fall into one of these categories. Notice something? No
Microsoft problems.

Why is microsoft pushing so hard? Because, in the past few years, the
"threat environment" and "threat profile" have changed, and running a
computer with an operating system as "naked" as any Microsoft OS prior
to XP with SP2 is simply no longer good practice.

[Some would point out that I limited my comment to "Microsoft Operating
Systems". I would respond that other OS' are not more secure, they are
simply not subject to the same level of attack, precisely because the
size of the installed based makes them generally unattractive targets
for attack.]
 
R

Richard Urban

In my experience - and it IS only "my" experience - the vast majority of
installs work flawlessly!

--

Regards:

Richard Urban

aka Crusty (-: Old B@stard :)
 
H

Harry Ohrn

Well written Barry.

--

Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp


Barry Watzman said:
1st, there isn't a "Microsoft Problem" for MS to fix.

2nd, most people are not having problems.

The "problems" generally fall into the following categories:

1. People using the wrong version. Some people are downloading "subset"
versions on one PC, trying to use them on another version. Using the full
270 megabyte version resolves this problem.

2. People with "Prescott" CPUs and the wrong microcode in the motherboard
BIOS. This is not a Microsoft problem, the motherboard makers need to
offer a BIOS with the correct microcode, and the owners need to update the
BIOS.

3. People with firewall issues. These people don't really have a
problem, but they do need to configure their operating systems to support
the software that they are using. It's a matter of a few mouse clicks to
tell Windows that it's "OK" for that particular program to do something
that looks, to the operating system, suspiciously like a security problem.

4. Software programs -- not Windows, but the applications -- that are
genuinely badly written and that need to be re-written. This is the
problem of the software publishers, not Microsoft. Examples include
software that execute code from the data segment (thus violating "data
execution protection" in new processors).

I'm not aware of any problems that anyone is having with SP2 that doesn't
fall into one of these categories. Notice something? No Microsoft
problems.

Why is microsoft pushing so hard? Because, in the past few years, the
"threat environment" and "threat profile" have changed, and running a
computer with an operating system as "naked" as any Microsoft OS prior to
XP with SP2 is simply no longer good practice.

[Some would point out that I limited my comment to "Microsoft Operating
Systems". I would respond that other OS' are not more secure, they are
simply not subject to the same level of attack, precisely because the size
of the installed based makes them generally unattractive targets for
attack.]



why is microsoft pushing so hard for users to install sp2 if there are so
many compatibility issues with some software not working or pcs not
starting after sp2 is installed why doesnt microsoft fix the problems
then push there product?
 
G

Guest

Thank you Barry for this information. I have been putting off a SP2 download
mainly because of all the negative comments I keep reading. Now I know I may
d/l and install over the weekend.

Barry Watzman said:
1st, there isn't a "Microsoft Problem" for MS to fix.

2nd, most people are not having problems.

The "problems" generally fall into the following categories:
...............
 
A

Alex Nichol

dman said:
why is microsoft pushing so hard for users to install sp2 if there are so
many compatibility issues with some software not working or pcs not starting
after sp2 is installed why doesnt microsoft fix the problems then push there
product?

Most of the problems arise because of the essential tightening of
security; the answers lie in settings that may be needed to allow the
programs to run with a firewall in place (most usually). These are,
when it is more than entering them as exceptions in the Firewall
Control, adjustments that the authors of the software concerned need to
make. And they had plenty of time to do the work.
 
P

Plato

=?Utf-8?B?ZG1hbg==?= said:
why is microsoft pushing so hard for users to install sp2 if there are so
many compatibility issues with some software not working or pcs not starting
after sp2 is installed why doesnt microsoft fix the problems then push there
product?

Most problems are due to folks not upgrading to XP2 correctly:
http://www.bootdisk.com/xptop20.htm#1
 
F

Frank

dman said:
why is microsoft pushing so hard for users to install sp2 if there
are so
many compatibility issues with some software not working or pcs not
starting
after sp2 is installed why doesnt microsoft fix the problems then
push there
product?

I would like to say that these SP's are just great as far as
I am concerned.
Windows 95 (4.x) had two updates (b, and c)
Windows 98 (4.x) had three updates (gold, SE and ME)
All of the above updates had to be paid for.
Windows 2000 (5.x) only had one paid for update,
(2K to XP).
 

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