Microsoft XPS Document Writer Issue

[ColTom2]

Hi:

Apparently when I installed the update Microsoft .NET Framework 3.0 it
installed the Microsoft XPS Document Writer.

I am still running Windows Media Center 2005 and have not upgraded to
Vista. Until now the only way that I knew MS XPS Document Viewer was
installed was when I opened Printers and Faxes and saw the icon. After
further research I found the MS update apparently installed it.

I have a MS Works .XLR file that I have no problem opening, but now I
cannot print this file by going to File>Print. It hangs the .XLR file screen
up (Not Responding) and will not print. I finally found the only way that I
can now print the .XLR file is to open the file and then click on the
Printer Icon in the Toolbar to print the document or file. It will print OK
from the icon.

Does anyone know what is causing this disparity now in my ability to print
a .XLR file? Also how can I resolve this issue?

Thanks

 

[Bruce Sanderson]

I'm researching this some more, but the reason you see a different behavior
with the File, Print dialog as opposed to the Print button (icon) is most
likely because, when you open the File, Print dialog, Works is interacting
with each of the printer drivers installed on your computer, including the
XPS Document Writer. When you use the Print button (icon), Works only
interacts with the driver for the printer currently selected as the "default
printer".

It would seem that Works is having some difficulty with one of the printer
drivers you have, one of which is the XPS Document Writer.

What version of Works are you using?

 

[ColTom2]

HI Bruce:

I am using Works version 7.0

I'm researching this some more, but the reason you see a different
behavior with the File, Print dialog as opposed to the Print button (icon)
is most likely because, when you open the File, Print dialog, Works is
interacting with each of the printer drivers installed on your computer,
including the XPS Document Writer. When you use the Print button (icon),
Works only interacts with the driver for the printer currently selected as
the "default printer".

It would seem that Works is having some difficulty with one of the printer
drivers you have, one of which is the XPS Document Writer.

What version of Works are you using?

--
Bruce Sanderson MVP Printing
http://members.shaw.ca/bsanders

It is perfectly useless to know the right answer to the wrong question.

 

[Bruce Sanderson]

Thanks. Sorry, no clues yet, but still looking!

It may also be useful to know what make and model of printer you have.
Also, in Printers and Faxes, click File, Server Properties, select Drivers
and post what's listed there.

I've taken the liberty of also posting into the ...xp.print_fax newsgroup -
someone there might have more info.

--
Bruce Sanderson MVP Printing
http://members.shaw.ca/bsanders

It is perfectly useless to know the right answer to the wrong question.

 

[gowriv]

What printer is set to default in your machine?

Is it a HP printer?

 

[Bruce Sanderson]

It seems that the product teams in Microsoft have an interest in your
problem, but need some additional details to try and diagnose it.

1. Can you post a (small!) document that you have this problem with as a
attacment to your reply?
2. What make and model of printer(s) do you have? Are they locally attached
(parallel, USB?) or networked (e.g. shared from another computer)?
3. Which printer is selected as your "default printer" (e.g. in Start,
Printers and Faxes)?
4. When you click File, Print, exactly what happens (e.g. does the print
dialog box appear or not?) and do you take any other actions before it locks
up and goes Not Responding?
5. list the steps you take after clicking File, Print so you can later click
the Printer Icon in the Toolbar


--
Bruce Sanderson MVP Printing
http://members.shaw.ca/bsanders

It is perfectly useless to know the right answer to the wrong question.