Microsoft updagte killed my broadband - HELP!

J

JimL

Two mornings ago I did a Microsoft update which put in 5 updates and 3
failures, and restarted the system.

Failures:

Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant
1.0 x86 (KB963707)
Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows
2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows
Server 2008 R2 (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows
2000, Windows Server 2003, and Windows XP (KB974417)

After the restart I couldn't get on my broadband connection (Comcast).
Nothing. Neither FixFire nor IE. Not email. Not the Outlook Express.
Nothing. I'm on dial-up now.

The Link and Cable lights come on. The network window shows it as
connected, but I see an occasional flicker on Send and nothing at all on
Receive. I turned off the modem, uninstalled the connections, shut down,
turned on the modem and rebooted. It still shows a connection, but I get no
action and no icon in the system tray, even though I have it set to show.

Final piece of good news? I ran a restore. It prepared to restore. It
restored files and settings. When it started up again I got Restore again,
telling me nothing had changed - and, indeed, I still can't get on Comcast,
even after trying other Restore operations.

Please send miracles at once!

Thanks
 
S

smlunatick

Two mornings ago I did a Microsoft update which put in 5 updates and 3
failures, and restarted the system.

Failures:

Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant
1.0 x86 (KB963707)
Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows
2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows
Server 2008 R2 (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows
2000, Windows Server 2003, and Windows XP (KB974417)

After the restart I couldn't get on my broadband connection (Comcast).
Nothing.  Neither FixFire nor IE.  Not email.  Not the Outlook Express.
Nothing.  I'm on dial-up now.

The Link and Cable lights come on.  The network window shows it as
connected, but I see an occasional flicker on Send and nothing at all on
Receive.  I turned off the modem, uninstalled the connections, shut down,
turned on the modem and rebooted.  It still shows a connection, but I get no
action and no icon in the system tray, even though I have it set to show.

Final piece of good news?  I ran a restore.  It prepared to restore.  It
restored files and settings.  When it started up again I got Restore again,
telling me nothing had changed - and, indeed, I still can't get on Comcast,
even after trying other Restore operations.

Please send miracles at once!

Thanks

--
JimL

The purpose of complicated software is to provide excitement for geeks with
not enough to do; busy people can go suck eggs. Winstun Churchhill

Microsoft Update usually work well, unless you happen to also update a
driver during the update session.
 
J

JimL

Microsoft Update usually work well, unless you happen to also update a
driver during the update session.

I assume you've read Microsoft's own report above. Usually isn't a lot of
help after that.

Interestingly only a couple weeks ago some one told me I was lucky I hadn't
had an update completely crash my system.
 
A

Andy

has never happend to me once i have all currant updates installed.
and running windows xp pro 32 bit media center ed with service pack 3
installed:)
 
S

smlunatick

has never happend to me once i have all currant updates installed.
and running windows xp pro 32 bit media center ed with service pack 3
installed:)

--

I assume you've read Microsoft's own report above.  Usually isn't a lot of
help after that.
Interestingly only a couple weeks ago some one told me I was lucky I
hadn't had an update completely crash my system.

I too had very good results with the Windows Updates (20 PCs and
counting.) However, when I did do a drive update, with-in the Windows
Updates, this is where I did have the system(s) crash, Never consider
a Windows Update driver update again!!!!!!!!!!!!!!!!!!!
 
J

JimL

has never happend to me once i have all currant updates installed.
and running windows xp pro 32 bit media center ed with service pack 3
installed:)

--

I assume you've read Microsoft's own report above. Usually isn't a lot
of
help after that.
Interestingly only a couple weeks ago some one told me I was lucky I
hadn't had an update completely crash my system.

I too had very good results with the Windows Updates (20 PCs and
counting.) However, when I did do a drive update, with-in the Windows
Updates, this is where I did have the system(s) crash, Never consider
a Windows Update driver update again!!!!!!!!!!!!!!!!!!!


--------------

I could probably go in and find out if there was a driver update involved.

Meanwhile I apparently will have to settle for having people tell me they
have never had that problem. Not that I have any idea how THAT is supposed
to help me get my broadband back up. Or am I not on a networking NG?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top