Microsoft Help on Activations?

[Guest]

Is there a Microsoft phone number that an installed XP user can call to ask a simple question of a human being about licensing XP on another PC? (I've already searched through newsgroup and Microsoft web site in attempt to find answer to my specific question to no avail-- 90 minutes wasted.) Thanks.

 

[Carey Frisch [MVP]]

In the U.S call: (425) 635-3311

On the back of the Windows XP box, please read the statement
"For installation and use on one computer"
(see License Agreement for license terms).

To access the License Agreement on your XP computer, go to:

Start > Run and type: WINVER , and hit enter.

Then click on "End-User License Agreement".

You can also open XP's "Help and Support" and type: EULA
and hit enter. Click on "Questions and answers about the EULA".

The End-User License Agreement states quite clearly:

"You may install, use, access, display and run one copy
of the Software on a single computer...."

You can install one (1) copy of Windows XP on one (1) computer.
Additional installations requires additional licenses (Product Keys)
for each installation on a different computer.

HOW TO: Change the Product Key at the Time of Activation
http://support.microsoft.com/default.aspx?scid=kb;en-us;810892&Product=winxp

Additional Licenses for Windows XP Home Edition
http://www.microsoft.com/windowsxp/home/howtobuy/addlic.asp

Additional Licenses for Windows XP Professional
http://www.microsoft.com/windowsxp/pro/howtobuy/addlic.asp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------------


| Is there a Microsoft phone number that an installed XP user can call to ask a simple question of a human
being about licensing XP on another PC? (I've already searched through newsgroup and Microsoft web site in
attempt to find answer to my specific question to no avail-- 90 minutes wasted.) Thanks.

 

[Guest]

Thanks so much for the phone number. I called the number and a Microsoft (offshore) individual was very helpful and was able to answer my question in about 30 seconds.

Although I'm sure the rest of your answer is absolutely correct, it answers a different question, not the one I had.

James

----- Carey Frisch [MVP] wrote: -----

In the U.S call: (425) 635-3311

On the back of the Windows XP box, please read the statement
"For installation and use on one computer"
(see License Agreement for license terms).

To access the License Agreement on your XP computer, go to:

Start > Run and type: WINVER , and hit enter.

Then click on "End-User License Agreement".

You can also open XP's "Help and Support" and type: EULA
and hit enter. Click on "Questions and answers about the EULA".

The End-User License Agreement states quite clearly:

"You may install, use, access, display and run one copy
of the Software on a single computer...."

You can install one (1) copy of Windows XP on one (1) computer.
Additional installations requires additional licenses (Product Keys)
for each installation on a different computer.

HOW TO: Change the Product Key at the Time of Activation
http://support.microsoft.com/default.aspx?scid=kb;en-us;810892&Product=winxp

Additional Licenses for Windows XP Home Edition
http://www.microsoft.com/windowsxp/home/howtobuy/addlic.asp

Additional Licenses for Windows XP Professional
http://www.microsoft.com/windowsxp/pro/howtobuy/addlic.asp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------------


| Is there a Microsoft phone number that an installed XP user can call to ask a simple question of a human
being about licensing XP on another PC? (I've already searched through newsgroup and Microsoft web site in
attempt to find answer to my specific question to no avail-- 90 minutes wasted.) Thanks.

 

[Mike Brannigan [MSFT]]

Is there a Microsoft phone number that an installed XP user can call to

ask a simple question of a human being about licensing XP on another PC?
(I've already searched through newsgroup and Microsoft web site in attempt
to find answer to my specific question to no avail-- 90 minutes wasted.)
Thanks.

James,

The licensing of Windows XP on another PC is extremely simple.
You need to buy another license for that additional PC.

(The exception is - you are using a Retail product and you are moving the
license from one machine to another, and you may not move an OEM license)

Also please read the End User License Agreement that you agreed to be bound
by when you installed Windows XP.
You can see this by Start ... Run ... winver and then click the link to
read it.

If this does not answer your question please post it here and we will do
our best to resolve it for you.

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

Is there a Microsoft phone number that an installed XP user can call to

ask a simple question of a human being about licensing XP on another PC?
(I've already searched through newsgroup and Microsoft web site in attempt
to find answer to my specific question to no avail-- 90 minutes wasted.)
Thanks.