messanged wont let me

D

doober

I just installed xp and now when i go to start messanger
it says I have to upgrade to a new version of messanger
to be able to use it, no problem right?? But when I
download it it wont install, and every time I start my
email it pops up saying I have to upgrade to use my
messanger, I want to keep messanger but what is wrong
here,
 
J

Jonathan Kay [MVP]

Greetings Doober,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question, say No, it should now stop trying.

Then download the latest Windows Messenger here:
http://www.microsoft.com/windows/messenger/download.asp
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
D

doober

-----Original Message-----
I just installed xp and now when i go to start messanger
it says I have to upgrade to a new version of messanger
to be able to use it, no problem right?? But when I
download it it wont install, and every time I start my
email it pops up saying I have to upgrade to use my
messanger, I want to keep messanger but what is wrong
here,
.
Ok now i did that and downloaded the new version, but
when I go to install it it says something like Cant
access network location <common administrative tools>
allusers or something along those lines.
 

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