messaging interface has returned an unknown error

  • Thread starter Thread starter Richard Rosell
  • Start date Start date
R

Richard Rosell

I am using Outlook 2003. I am getting the following error message:

"The messaging interface has returned an unknown error. If the problems
persists restart Outlook."

I have restarted Outlook numerous times, yet the problem persists.

Can anyone suggest a solution to this problem.

Thanks,

Richard
 
when do you get the message? find and rename outcmd.dat and *.srs and see if
it helps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
I get the message when I click new to begin a new e-mail message.

Richard

Diane Poremsky said:
when do you get the message? find and rename outcmd.dat and *.srs and see
if it helps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Richard Rosell said:
I am using Outlook 2003. I am getting the following error message:

"The messaging interface has returned an unknown error. If the problems
persists restart Outlook."

I have restarted Outlook numerous times, yet the problem persists.

Can anyone suggest a solution to this problem.

Thanks,

Richard
Click to expand...
Click to expand...
 
I have used the search feature and cannot find those files. Any suggestion
as to where or how I can locate them?

Richard


Diane Poremsky said:
when do you get the message? find and rename outcmd.dat and *.srs and see
if it helps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Richard Rosell said:
I am using Outlook 2003. I am getting the following error message:

"The messaging interface has returned an unknown error. If the problems
persists restart Outlook."

I have restarted Outlook numerous times, yet the problem persists.

Can anyone suggest a solution to this problem.

Thanks,

Richard
Click to expand...
Click to expand...
 
Make sure you include hidden files and folders in your search

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Richard Rosell said:
I have used the search feature and cannot find those files. Any suggestion
as to where or how I can locate them?

Richard


Diane Poremsky said:
when do you get the message? find and rename outcmd.dat and *.srs and see
if it helps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Richard Rosell said:
I am using Outlook 2003. I am getting the following error message:

"The messaging interface has returned an unknown error. If the problems
persists restart Outlook."

I have restarted Outlook numerous times, yet the problem persists.

Can anyone suggest a solution to this problem.

Thanks,

Richard
Click to expand...
Click to expand...
Click to expand...
 
they should both be in C:\Documents and Settings\username\Application
Data\Microsoft\Outlook.

Since it happens when you hit New message - if you use word as your editor,
try it with the Outlook editor. If it works ok with Outlook editor, rename
normal.dot and try word again.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Richard Rosell said:
I have used the search feature and cannot find those files. Any suggestion
as to where or how I can locate them?

Richard


Diane Poremsky said:
when do you get the message? find and rename outcmd.dat and *.srs and see
if it helps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Richard Rosell said:
I am using Outlook 2003. I am getting the following error message:

"The messaging interface has returned an unknown error. If the problems
persists restart Outlook."

I have restarted Outlook numerous times, yet the problem persists.

Can anyone suggest a solution to this problem.

Thanks,

Richard
Click to expand...
Click to expand...
Click to expand...
 
Thanks for all of your suggestions. Unfortunately none of these suggestions
has worked. I changed the name of outcmd.dat and outlook.srs as suggested
and have changed to outlook editor.

Any other suggestions?

Richard

Diane Poremsky said:
they should both be in C:\Documents and Settings\username\Application
Data\Microsoft\Outlook.

Since it happens when you hit New message - if you use word as your
editor, try it with the Outlook editor. If it works ok with Outlook
editor, rename normal.dot and try word again.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Richard Rosell said:
I have used the search feature and cannot find those files. Any
suggestion as to where or how I can locate them?

Richard


Diane Poremsky said:
when do you get the message? find and rename outcmd.dat and *.srs and
see if it helps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


I am using Outlook 2003. I am getting the following error message:

"The messaging interface has returned an unknown error. If the problems
persists restart Outlook."

I have restarted Outlook numerous times, yet the problem persists.

Can anyone suggest a solution to this problem.

Thanks,

Richard
Click to expand...
Click to expand...
Click to expand...
 
Richard Rosell said:
I have used the search feature and cannot find those files. Any
suggestion as to where or how I can locate them?
Click to expand...

Open Windows Explorer and enter the following into the address bar:

%AppData%\Microsoft\Outlook

Click Go.
 
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