Message Recall

G

Gates

I'm running Outlook 2003 SP2 and Exchange 2003 SP2. Can't seem to get
message recalls to work. If the user opens the recall first it removes it.
I thought it was supposed to be automatic. Any one having this problem or
seen this before?

Thanks,

Jobe
 
G

Gates

Aloha Ben,

Perhaps it worked better in previous versions? Is this the correct way it's
supposed to work? The user receives a recall message and if they open it
the original is removed?

Thanks,

Jobe
 
B

Ben M. Schorr - MVP

Aloha Gates,

It has never worked very well to be honest. There are a LOT of ways that
it can fail for example:

1. If the original message has been marked as read (either by user or by
rule)
2. If the original message has been moved to a subfolder (by user or rule)
3. If the recipient's mail server forces all inbound mail into plain-text
format.
4. If the recipient is using a mail client that doesn't support recall messages
(i.e. just about anything other than Outlook)
5. If it's a day ending in the letter "y". ;-)

More often than not message recall fails in my experience. And it's been
that way since Outlook 97.

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html
 
M

Milly Staples [MVP - Outlook]

Especially #5.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ben M. Schorr - MVP asked:

| Aloha Gates,
|
| It has never worked very well to be honest. There are a LOT of ways
| that
| it can fail for example:
|
| 1. If the original message has been marked as read (either by user or
| by
| rule)
| 2. If the original message has been moved to a subfolder (by user or
| rule)
| 3. If the recipient's mail server forces all inbound mail into
| plain-text format.
| 4. If the recipient is using a mail client that doesn't support
| recall messages (i.e. just about anything other than Outlook)
| 5. If it's a day ending in the letter "y". ;-)
|
| More often than not message recall fails in my experience. And it's
| been
| that way since Outlook 97.
|
| -Ben-
| Ben M. Schorr, MVP
| Roland Schorr & Tower
| http://www.rolandschorr.com
| Microsoft OneNote FAQ: http://www.factplace.com/onenote.html
|
|| Aloha Ben,
||
|| Perhaps it worked better in previous versions? Is this the correct
|| way it's supposed to work? The user receives a recall message and if
|| they open it the original is removed?
||
|| Thanks,
||
|| Jobe
|| ||| Aloha Gates,
|||
||| Yes. Message recall only works under a very specific set of
||| circumstances which is to say that it usually doesn't work in my
||| experience.
|||
||| -Ben-
||| Ben M. Schorr, MVP
||| Roland Schorr & Tower
||| http://www.rolandschorr.com
||| Microsoft OneNote FAQ: http://www.factplace.com/onenote.html
|||| I'm running Outlook 2003 SP2 and Exchange 2003 SP2. Can't seem to
|||| get message recalls to work. If the user opens the recall first it
|||| removes it. I thought it was supposed to be automatic. Any one
|||| having this problem or seen this before?
||||
|||| Thanks,
||||
|||| Jobe
 
G

Guest

From experience I will say using the recall feature leaves an ugly impression
with the person who received the initial email. If you don't have to try to
recall an email, better left undone.
 
B

Ben M. Schorr - MVP

Aloha Marsha,

Absolutely. Usually all message recall does is tell the other person that
you've said something you regret. :)

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html
From experience I will say using the recall feature leaves an ugly
impression with the person who received the initial email. If you
don't have to try to recall an email, better left undone.

Milly Staples said:
Especially #5.

--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ben M. Schorr - MVP asked:

| Aloha Gates,
|
| It has never worked very well to be honest. There are a LOT of
ways
| that
| it can fail for example:
|
| 1. If the original message has been marked as read (either by user
or
| by
| rule)
| 2. If the original message has been moved to a subfolder (by user
or
| rule)
| 3. If the recipient's mail server forces all inbound mail into
| plain-text format.
| 4. If the recipient is using a mail client that doesn't support
| recall messages (i.e. just about anything other than Outlook)
| 5. If it's a day ending in the letter "y". ;-)
|
| More often than not message recall fails in my experience. And
it's
| been
| that way since Outlook 97.
|
| -Ben-
| Ben M. Schorr, MVP
| Roland Schorr & Tower
| http://www.rolandschorr.com
| Microsoft OneNote FAQ: http://www.factplace.com/onenote.html
|
|| Aloha Ben,
||
|| Perhaps it worked better in previous versions? Is this the
correct
|| way it's supposed to work? The user receives a recall message and
if
|| they open it the original is removed?
||
|| Thanks,
||
|| Jobe
|| ||| Aloha Gates,
|||
||| Yes. Message recall only works under a very specific set of
||| circumstances which is to say that it usually doesn't work in my
||| experience.
|||
||| -Ben-
||| Ben M. Schorr, MVP
||| Roland Schorr & Tower
||| http://www.rolandschorr.com
||| Microsoft OneNote FAQ: http://www.factplace.com/onenote.html
|||| I'm running Outlook 2003 SP2 and Exchange 2003 SP2. Can't seem
to
|||| get message recalls to work. If the user opens the recall first
it
|||| removes it. I thought it was supposed to be automatic. Any one
|||| having this problem or seen this before?
||||
|||| Thanks,
||||
|||| Jobe
 

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