memory cannot be read error

O

oilers

I was wondering if anyone else is having this problem. when I try to get on
hotmail, and some others too, but mostly hotmail, i keep getting this error
message : The instruction at "0x7e21b5ce" referenced memory at 0x0024df62.
The memory cannot be read and i have to close explorer. Anyone else out
there getting this ??
 
F

Frank Saunders MS-MVP IE,OE/WM

oilers said:
I was wondering if anyone else is having this problem. when I try to get on
hotmail, and some others too, but mostly hotmail, i keep getting this
error
message : The instruction at "0x7e21b5ce" referenced memory at 0x0024df62.
The memory cannot be read and i have to close explorer. Anyone else out
there getting this ??

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
 
E

Eric Robichaud

I looks to be the same issue that everyone I have to fix here at our firm.
It appears to be the same that PA Bear addressed earlier this month which
also fixed my issues (thanks PA Bear).
These have all been addressed in the recent windows update KB946627 (a fix
to fix a fix)
 

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