MEM_BAD_POINTER after SP2 installation

[Robert M. Lincoln]

After I reboot my computer at night, the next morning I get a
MEM_BAD_POINTER message from "SmartHeap Library".

What is this and how do I correct it?

Each night I back up my system using "Backup MyPC". Could this be the
problem? However, I didn't get the error before SP2.

Thanks

 

[Will Denny]

Hi

See if the following helps:

http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&q=MEM_BAD_POINTER+SmartHeap+Library&btnG=Search

 

[Robert M. Lincoln]

Found the answer - the error is generated everytime Backup MyPC was
terminated, and the fix worked for me: I uninstalled East Asian language
support.

================
I've copied the help from the Stomp Backup MyPC web site below:

Installing Windows XP Service Pack 2 may result in
SmartHeap/MEM_BAD_POINTER error messages.
Installing XP Service Pack 2 may cause SmartHeap to report
"MEM_BAD_POINTER" errors in a message box on the Desktop, even though there
was no such problem previously.

This is not an issue with Stomp Backup MyPC. This is a confirmed
problem with Microquill's SmartHeap application and is likely to occur under
the following conditions:

1) support for East Asian languages is installed (an option available
thru Control Panel/Regional and Language Options).

2) Service Pack 2 for XP is installed.

3) the user launches an application linked to one of the SmartHeap
runtime dynamic libraries (shdw32m.lib or shdw32mt.lib). All versions of
runtime non-smp SmartHeap are affected, but it appears that the problem does
not occur if SmartHeap/SMP, debug SmartHeap or any SmartHeap static lib are
used.

The affected app will run normally, then issue a MEM_BAD_POINTER error
at app termination.

According to Microquill's website, this appears to be a bug in Service
Pack 2 and Microsoft has been contacted about it. If you would like to see
updates on the status of this issue, please visit Microquill's support page
(http://www.microquill.com/support.html).

What can you do about this problem?

Some options:
a..
You could delay installing Service Pack 2 until this issue is
resolved.
a..
If you've installed SP2 and are seeing this problem, and if you don't
need support for East Asian languages, uncheck that box in the Regional and
Language Options applet and follow the instruction for uninstalling (a
reboot may be required).
a..
Programmers who have access to source code of the affected app and
want a temporary workaround can make the following call before the app
terminates:

#include "smrtheap.h"
MemSetErrorHandler(NULL);

This won't fix the error, but it will suppress error reporting. You
can contact MicroQuill tech support ([email protected]) if you have any
further questions.

 

[Emersk]

You also have to uncheck support for east to left languages etc...


-
Emers