Media Centre Online

  • Thread starter Thread starter brian191037
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B

brian191037

When I try to access Media Centre's online section I get the message that i
need an internet connection. I have anup to 8Mb broadband connection which
gets used every day with no problem by IE7, Outlook and several other
packages with no problem. I have tried switching off Virus checkers ,
firewall and spyware checkers but this makes no difference.
Any solutions?
 
Zone alarm security suite.

Bob said:
What firewall, anti-virus application or security suite is installed? There
are some that cause problems which do not appear immediately. Disabling them
is not enough. They need to be completely uninstalled.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

brian191037 said:
When I try to access Media Centre's online section I get the message that
i
need an internet connection. I have anup to 8Mb broadband connection which
gets used every day with no problem by IE7, Outlook and several other
packages with no problem. I have tried switching off Virus checkers ,
firewall and spyware checkers but this makes no difference.
Any solutions?
Click to expand...
Click to expand...
 
Deleting Zone Alarm didn't cure the problem
thanks anyway

Bob said:
There are compatibility issues with Vista and ZA. Switch to Windows Firewall
and Defender, and the free AVG or Avast and see if that solves your problem.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

brian191037 said:
Zone alarm security suite.

Bob said:
What firewall, anti-virus application or security suite is installed?
There
are some that cause problems which do not appear immediately. Disabling
them
is not enough. They need to be completely uninstalled.

-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to
so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

When I try to access Media Centre's online section I get the message
that
i
need an internet connection. I have anup to 8Mb broadband connection
which
gets used every day with no problem by IE7, Outlook and several other
packages with no problem. I have tried switching off Virus checkers ,
firewall and spyware checkers but this makes no difference.
Any solutions?
Click to expand...
Click to expand...
Click to expand...
 
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