Meda Player crashing

[Brian W]

Media Player has crashed three times today ('program has stopped working')

Faulting application wmplayer.exe, version 11.0.6000.6344, time stamp
0x46e5f12e, faulting module ntdll.dll, version 6.0.6000.16386, time stamp
0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id
0x1318, application start time 0x01c82f90b969fa77

Faulting application wmplayer.exe, version 11.0.6000.6344, time stamp
0x46e5f12e, faulting module unknown, version 0.0.0.0, time stamp 0x00000000,
exception code 0xc0000005, fault offset 0x0599896b, process id 0x2f4,
application start time 0x01c82f8aa3c0c747

Faulting application wmplayer.exe, version 11.0.6000.6344, time stamp
0x46e5f12e, faulting module unknown, version 0.0.0.0, time stamp 0x00000000,
exception code 0xc0000005, fault offset 0x080ea3ec, process id 0x11bc,
application start time 0x01c82f78a5b48df7


Any ideas what's caused this? With the top one, I was using Media Center to
copy some CDs to my library (media player wasn't running)

 

[zachd [MSFT]]

Have you sent those reports to Microsoft using the Problem Reports and
Solutions center? They don't have a fault bucket number, which is critical
and usually will happen once you send the crash to Microsoft...

 

[Brian W]

Yes, I have sent the reports.

 

[zachd [MSFT]]

And what are those associated fault bucket numbers? =\

 

[Brian W]

Where do I find these numbers?

Thanks

And what are those associated fault bucket numbers? =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.

 

[zachd [MSFT]]

Look in the Problem Reports and Solutions center, as per:
http://zachd.com/pss/pss.html#bucket
I believe those get filled in once you report the problems to Microsoft and
check for solutions...

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Brian W]

There is no Fault Bucket number on any of these errors

Look in the Problem Reports and Solutions center, as per:
http://zachd.com/pss/pss.html#bucket
I believe those get filled in once you report the problems to Microsoft
and check for solutions...

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.

 

[zachd [MSFT]]

Have you reported those errors to Microsoft? These are unique crashes as it
stands, so I'm probably not able to assist you given the current data. New
crash bucket data might be helpful, but if those don't pan out you probably
want to either contact actual product support or use the Debugging Tools for
Windows (from MSDN.microsoft.com ) to generate a DMP file that I might be
able to take a look at. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Brian W]

Have you reported those errors to Microsoft? These are unique crashes as
it stands, so I'm probably not able to assist you given the current data.
New crash bucket data might be helpful, but if those don't pan out you
probably want to either contact actual product support or use the
Debugging Tools for Windows (from MSDN.microsoft.com ) to generate a DMP
file that I might be able to take a look at. =\

I reported the errors straight away after they occurred.

 

[zachd [MSFT]]

OK, if the present data is the only crash data found, there's nothing to go
on here and you would need to either do the Debugging Tools idea or contact
actual support, sorry. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Brian W]

OK, if the present data is the only crash data found, there's nothing to
go on here and you would need to either do the Debugging Tools idea or
contact actual support, sorry. =\

No worries, thanks anyway! I AM the support, as I use a generic OEM Vista,
on a self-built machine