McAfee XP

[Guest]

The following is repeat of a previous post I put out there. I am still having
the same problem and my antivirus, when it does run, says my computer is
virus free. Any help would be appreciated.
Whenever I run McAfee virus scan version 10 my
computer completely shuts down at some point during the scan. However if I
reboot and run scan a second time it runs fine. Any help would be
appreciated. I am using Windows XP with all updates installed. Thanks.
Avs

 

[Michael T]

A poster with a similar problem last April was instructed to do the
following:
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Close Internet Explorer and delete contents of the Temporary Internet Folder
cache (TIF)
start --> settings --> control panel --> internet options --> delete files

Open a Command Prompt. (Start --> Run --> then type cmd

At the Command Prompt type the following...

CHKDSK C: /F

If it replies..
"Chkdsk cannot run because the volume is in use by another process.
Would you like to schedule this volume to be checked the next time the
system restarts? (Y/N)"

Choose - Y

type; EXIT

Reboot the PC.

A full Check Disk will want to be performed, allow it. (This may take up to
an hour.)

When it reboots, perform a defrag of the hard disk.

Start --> run -->
type; dfrg.msc

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