Maxtor 160 GB slave hard drive problems

[Ralph]

I recently purchased a maxtor PY160P0 hard drive for use
as a slave in my windows XP system with a western digital
80 GB hard dirve as the master dirve. The intstallation
went well with the Maxblast 3 software with the maxtor
drive attacehd to the supplied promise controller card
but in the final stages of the installation the system
reported that an error occured during the installation
and the device is not installed. In the devise manager,
the maxtor drive has a yellow exlamation mark on it with
an error code 28. I can use the drive with no problem
but it is operating in DOS compatibility mode. I have
tried every possible jumper modification for both drives
and have attached the maxtor to the slave postion of the
main controler but this does not help. I have
intiallized and partitioned the drive with windows but
this does not help.

Does anyone know why this drive is in DOS compatibility
mode and how to solve the problem?

Thaks.

Ralph

 

[Ralph]

Thanks, I tried that solution but it is apprently not
relevent for Windows XP. This may have been fixed in
XP. However, I did do a search for NoIDE in registry and
did not find NoIDE.

 

[Mike Thompson]

I am having the same problem with maxtor 6Y160PO code 28
every time i boot up.
I called maxtor they said it was a windows problem. If
you ever find a fix please email me.
thank you
Mike

 

[Peter Hutchison]

I am having the same problem with maxtor 6Y160PO code 28
every time i boot up.
I called maxtor they said it was a windows problem. If
you ever find a fix please email me.
thank you
Mike

You probably need a BIOS Firmware upgrade for your system
to handle such large hard disks.

Peter Hutchison
Windows FAQ
http://www.pcguru.plus.com/

 

[Ralph]

I have finally solved the problem with the drive and now
it installs properly with no indication of a problem. I
first determined what the problem was by searching for
the setupapi.log file on my C: drive. Within that file I
found the following message:

Device install function: DIF_INSTALLDEVICE.

#I123 Doing full install
of "IDE\DISKMAXTOR_6Y160P0__________________________YAR41B
W0\34594A31424C4546202020202020202020202020".

#-035 Processing service Add/Delete section
[disk_install.NT.Services].

#E263 Filter Service: Failed to open service "?i?i??".
Error 1060: The specified service does not exist as an
installed service.

#E275 Error while installing services. Error 1060: The
specified service does not exist as an installed service.

#E122 Device install failed. Error 1060: The specified
service does not exist as an installed service.

#E154 Class installer failed. Error 1060: The specified
service does not exist as an installed service.

This indicated that one of the filter drivers was invalid
for the Maxtor drive. To repair this problem I modified
the registry according to the Microsoft Knowledge Base
Article #823774 and rebooted the computer. The drive
installed properly and the computer requested to be
rebooted. Once that was done, it worked perfectly.

Ralph


I am having the same problem you described in Microsoft's
news group Code 28. If you find a cure please email me.

Thank you
Mike Thompson