MAPI32.dll Errors

R

Robby

Hi List!

I am getting MAPI32.dll errors when half of my users try to connect to our
exchange server. Recently we had a server that was failing. We moved all
mailboxes from this server to a new Exchange 2003 SP2 server and now several
individuals can not connect.

I have gone through the ADSI Edit utility and I have found the problem but I
don't know how to fix it.

When I go to Domain | DC=domain,DC=com | OU=Users | CN= Firstname Lastname
and look at the properties for Attribute: msDS-ReplValueMetaData

I have two entries on the problem users that look like this. (Mail2 is the
old server and Mail is the new one)

<DS_REPL_VALUE_META_DATA>
<pszAttributeName>homeMDB</pszAttributeName>
<pszObjectDn>CN=Mailbox Store (MAIL2),CN=First Storage
Group,CN=InformationStore,CN=MAIL2,CN=Servers,CN=First Administrative
Group,CN=Administrative Groups,CN=Company,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=com</pszObjectDn>
<cbData>0</cbData>
<pbData></pbData>
<ftimeDeleted>2006-01-23T15:49:46Z</ftimeDeleted>
<ftimeCreated>2005-11-01T23:59:58Z</ftimeCreated>
<dwVersion>2</dwVersion>
<ftimeLastOriginatingChange>2006-01-23T15:49:46Z</ftimeLastOriginatingChange> <uuidLastOriginatingDsaInvocationID>be35a62f-b053-4ac8-94e3-2bf374bb4fd0</uuidLastOriginatingDsaInvocationID> <usnOriginatingChange>10958210</usnOriginatingChange> <usnLocalChange>29774150</usnLocalChange> <pszLastOriginatingDsaDN>CN=NTDSSettings,CN=2K3AD2,CN=Servers,CN=AUS,CN=Sites,CN=Configuration,DC=domain,DC=com</pszLastOriginatingDsaDN></DS_REPL_VALUE_META_DATA><DS_REPL_VALUE_META_DATA> <pszAttributeName>homeMDB</pszAttributeName> <pszObjectDn>CN=Mailbox Store (MAIL),CN=First StorageGroup,CN=InformationStore,CN=MAIL,CN=Servers,CN=First AdministrativeGroup,CN=Administrative Groups,CN=Company,CN=MicrosoftExchange,CN=Services,CN=Configuration,DC=domain,DC=com</pszObjectDn> <cbData>0</cbData> <pbData></pbData> <ftimeDeleted>1601-01-01T00:00:00Z</ftimeDeleted> <ftimeCreated>2006-01-23T15:49:46Z</ftimeCreated> <dwVersion>1</dwVersion> <ftimeLastOriginatingChange>2006-01-23T15:49:46Z</ftimeLastOriginatingChange> <uuidLastOriginatingDsaInvocationID>be35a62f-b053-4ac8-94e3-2bf374bb4fd0</uuidLastOriginatingDsaInvocationID> <usnOriginatingChange>10958211</usnOriginatingChange> <usnLocalChange>29774151</usnLocalChange> <pszLastOriginatingDsaDN>CN=NTDSSettings,CN=2K3AD2,CN=Servers,CN=AUS,CN=Sites,CN=Configuration,DC=domain,DC=com</pszLastOriginatingDsaDN></DS_REPL_VALUE_META_DATA>For the users that do not have issues connecting they only have one entry.It is the entry above the references (MAIL). I have tried to edit theAttribute and delete the incorrect entry and I get the following error."Modification of a constructed attribute is not allowed."How do I go about removing this entry so my users can get mail?Regards,Robby
 
A

Ace Fekay [MVP]

In
Robby said:
Hi List!

I am getting MAPI32.dll errors when half of my users try to connect
to our exchange server. Recently we had a server that was failing. We
moved all mailboxes from this server to a new Exchange 2003 SP2 server and
now
several individuals can not connect.

I have gone through the ADSI Edit utility and I have found the
problem but I don't know how to fix it.

When I go to Domain | DC=domain,DC=com | OU=Users | CN= Firstname
Lastname and look at the properties for Attribute: msDS-ReplValueMetaData

I have two entries on the problem users that look like this. (Mail2
is the old server and Mail is the new one)

<DS_REPL_VALUE_META_DATA>
<pszAttributeName>homeMDB</pszAttributeName>
<pszObjectDn>CN=Mailbox Store (MAIL2),CN=First Storage
Group,CN=InformationStore,CN=MAIL2,CN=Servers,CN=First Administrative
Group,CN=Administrative Groups,CN=Company,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=com</pszObjectDn>
<cbData>0</cbData>
<pbData></pbData>
<ftimeDeleted>2006-01-23T15:49:46Z</ftimeDeleted>
<ftimeCreated>2005-11-01T23:59:58Z</ftimeCreated>
<dwVersion>2</dwVersion>
<ftimeLastOriginatingChange>2006-01-23T15:49:46Z</ftimeLastOriginatingChange>
<uuidLastOriginatingDsaInvocationID>be35a62f-b053-4ac8-94e3-2bf374bb4fd0</uuidLastOriginatingDsaInvocationID>
<usnOriginatingChange>10958210</usnOriginatingChange>
<usnLocalChange>29774150</usnLocalChange>
<pszLastOriginatingDsaDN>CN=NTDSSettings,CN=2K3AD2,CN=Servers,CN=AUS,CN=Sites,CN=Configuration,DC=domain,DC=com</pszLastOriginatingDsaDN></DS_REPL_VALUE_META_DATA><DS_REPL_VALUE_META_DATA>
<pszAttributeName>homeMDB</pszAttributeName> <pszObjectDn>CN=Mailbox
Store (MAIL),CN=First
StorageGroup,CN=InformationStore,CN=MAIL,CN=Servers,CN=First
AdministrativeGroup,CN=Administrative
Groups,CN=Company,CN=MicrosoftExchange,CN=Services,CN=Configuration,DC=domain,DC=com</pszObjectDn>
<cbData>0</cbData> <pbData></pbData>
<ftimeDeleted>1601-01-01T00:00:00Z</ftimeDeleted>
<ftimeCreated>2006-01-23T15:49:46Z</ftimeCreated>
<dwVersion>1</dwVersion>
<ftimeLastOriginatingChange>2006-01-23T15:49:46Z</ftimeLastOriginatingChange>
<uuidLastOriginatingDsaInvocationID>be35a62f-b053-4ac8-94e3-2bf374bb4fd0</uuidLastOriginatingDsaInvocationID>
<usnOriginatingChange>10958211</usnOriginatingChange>
<usnLocalChange>29774151</usnLocalChange>
<pszLastOriginatingDsaDN>CN=NTDSSettings,CN=2K3AD2,CN=Servers,CN=AUS,CN=Sites,CN=Configuration,DC=domain,DC=com</pszLastOriginatingDsaDN></DS_REPL_VALUE_META_DATA>For
the users that do not have issues connecting they only have one
entry.It is the entry above the references (MAIL). I have tried to
edit theAttribute and delete the incorrect entry and I get the
following error."Modification of a constructed attribute is not
allowed."How do I go about removing this entry so my users can get
mail?Regards,Robby

When you moved the mailboxes from the failing server, did you also move all
the public folders, and more importantly, did you move the System folders
too? That can cause a huge issue.

For the failing users, did you manually change their profile to point to the
new mail server? If that didn't work, did you delete the current mail
profile, restart the machine, and recreate it with the new server?

I've never seen this issue with these entries in the config container. It
leads me to believe something else deeper is going on, perhaps with AD. What
errors are in the Event viewer of your DCs and these two mail servers? Don't
spare a thing and post all the event ID#s and their source.

Since we have no idea of your current configuration or infrastructure, I
would like to assume all internal machines (DCs, clients and member servers)
are ONLY using your internal DNS servers and not an ISP's. I have to ask
that one because a majority of issues are caused by this huge oversight and
fixed by removing the ISP's DNS addresses.

--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Having difficulty reading or finding responses to your post?
Instead of the website you're using, I suggest to use OEx (Outlook Express
or any other newsreader), and configure a news account, pointing to
news.microsoft.com. This is a direct link to the Microsoft Public
Newsgroups. It is FREE and requires NO ISP's Usenet account. OEx allows you
to easily find, track threads, cross-post, sort by date, poster's name,
watched threads or subject.

Not sure how? It's easy:
How to Configure OEx for Internet News
http://support.microsoft.com/?id=171164

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT, MVP
Microsoft MVP - Windows Server Directory Services
Microsoft Certified Trainer
Assimilation Imminent. Resistance is Futile.
Infinite Diversities in Infinite Combinations.

The only thing in life is change. Anything less is a blackhole consuming
unnecessary energy.
===========================
 
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