Your problems may not directly relate the action taken by Norton.
Read the link below -section Winservn in the Task column:
http://209.85.129.104/search?q=cach...asklist_w.htm+"manage.exe"&hl=en&ct=clnk&cd=4
Same link,which can be used if the one above is broken:
http://snipurl.com/14cqb
Do not use System Restore until you have removed the Trojan
as if System Restore works it could bring the problem back.
You need to create a new restore after removal.
What Norton programme are you using? You most likely have
other Spyware which Norton may not detect. Here a choice of
other freeware anti-spyware programmes you can use:
http://www.broomeman.com/spyware/
This link offers good advice regarding how to deal with Spyware.
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Msconfig is a troubleshooting which unfortunately too often is used
to manage what loads at Start Up. There are other better ways to do this.
Always look in the programme itself first for a way to control whether it
loads
when you boot the computer.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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